Location.com logo
Brand Certified

Subway

4.0
(396 reviews)

Business Details

(281) 590-6616
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5160 Aldine Mail Route brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5160 Aldine Mail Route, Houston, TX
77039, United States

Hours

Reviews

4.0
396 reviews
5 stars
230
4 stars
75
3 stars
22
2 stars
18
1 star
51

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, particularly with online orders.

Customer Service

While some reviews praised friendly and helpful staff, others highlighted rude service and lack of attentiveness.

Cleanliness

The restaurant was frequently noted for being clean and well-kept, contributing positively to customer experiences.

Food Quality

Several customers complained about the quality of the food, including stale bread and insufficient toppings.

Operational Issues

Customers expressed frustration with inconsistent hours and service availability, including being closed before posted hours.
  • KK
    kat
    Nov 3, 2025
    1.0
    horrible i ordered online and they completely messed up my whole order i didn’t choose anything on this sandwich, do these people not know how to read the screen, i think they need to retrain everyone in that store this is UNACCEPTABLE!!!!!!!😡😡😡😡
  • HB
    Hugo Baltazar
    Nov 2, 2025
    1.0
    They never have meatballs sandwich
  • AR
    Arleth Rodriguez
    Sep 10, 2025
    5.0
    Place was so clean and neat. Employees are really sweet and welcoming☺️.
  • JM
    jennifer martinez
    Sep 6, 2025
    2.0
    Everytime i come here i ask for extra onion, jalapeno , and sriracha they never add extra in drive through i just went again today and checked my sandwich just to see that there was no extra of what i asked for . I spoke to lady and told her they never add extra things and she stated she did that she couldnt add more because the formula is a certain way and can only add a certain amount of onion and jalapeno my sanwiches are dry every single time as well. This is a terrible subway i never had an issue with other stores . Also i couldt believe they count slices of onion and jalapeno . Do better! I will be adding picture and never returning here again they also run out of food!
  • TM
    Tramaine Mason
    Aug 31, 2025
    1.0
    Showed up here at 10:19pm Aug. 31 Sunday night and all the workers went to the back. Door completely locked. Why say you close at 11pm if your not gonna stay open till 11pm. Good help is so hard to find. All these folks do is lock the doors so they dont have to work. Lazy. Not coming back to this location because of this. I even called before I went to make sure they were open. Pressed #1 for business hours and it clearly said that they were opened till 11pm. Yet door is locked at 10:19pm and workers hiding in the back. Hope management reads this and disciplines them so Noone else has to experience this. Alot of times management is in on it too. Not saying thats the case. But sometimes nothing gets done about it

Frequently Asked Questions About Subway

Where is Subway Northwood Plaza located?

It is located at 5160 Aldine Mail Route, Northwood Plaza, Harris, Houston, TX 77039, USA.

What are the operating hours of Subway Northwood Plaza?

They are open Monday to Friday from 8:00 AM to 11:00 PM, and Saturday and Sunday from 9:00 AM to 11:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: