Subway

3.2
189 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 1275 Eldridge Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1275 Eldridge Pkwy, Houston, TX
77077, United States

Hours

Reviews

3.2
189 reviews
5 stars
66
4 stars
37
3 stars
19
2 stars
10
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including language barriers, rude staff, and slow service.

Food Quality

Customers reported inconsistent food quality, with issues such as old ingredients, incorrect orders, and insufficient portions.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the restrooms and with food handling.

Operational Hours

Many customers expressed frustration over inconsistent operating hours, with reports of the restaurant closing early or being locked during posted hours.

Staff Training

Feedback indicated a need for better staff training, particularly in communication and food preparation.
  • FX
    Fabrine Salas (Progressive X’er)
    4 days ago
    1.0
    The employees working did not speak English, so was unable to offer even the most basic k customer service. My online order was made wrong, which I didn’t know until I got home. I drove back to subway to have my order replaced, but got blank stares and the employees looking at each other while speaking to each other….not in English. It took me over an hour to get my order replaced and it still was not right. I asked for a refund but just kept getting blank stares. Great scam, you have my money, who cares if I get what I paid for, right?!?!
  • RB
    Rachel Ballman
    5 days ago
    1.0
    Walked in at 1:30 on a Thursday. One worker sitting, one helping 2 people order and one on bread. Cool, Ill wait and check the menu. While watching the customers in front of me ask for a plastic knife because the footlong wasn’t cut and the lady tried to hand him a cup I notice there are No kids meals anymore? Ok, Ill just get her a 6 inch. Cool. Employee: Hola Me: Hi, can I get a 6 in ham and turkey on white. Employee: No turkey Me: you have NO turkey? Employee: No Me: Ok thanks anyway Bye Employee: goes to gossip with bread lady I feel I am very understanding with restaurants after working in them so long. But in this case I can see why you are so slow and so many locations are being closed down.
  • AG
    Ann Galvan
    Nov 2, 2025
    1.0
    Terrible customer service.
  • YA
    Yolka Acevedo
    Oct 9, 2025
    5.0
    1275 Eldridge The client service was very excellent , there was a good disposition to explain the menu, very well trained, Estefany and migdy make our subway experience great
  • RS
    Red Sandia
    Oct 5, 2025
    1.0
    Awful place, couldnt get my order done right, the staff didnt speak any english, and they werent even trying to communicate without getting an attitude. Dont bother ordering online, they cant read the order either, staff sucks

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1275 Eldridge Pkwy?

Subway at 1275 Eldridge Pkwy is open daily from 8:00 AM to 9:00 PM.

Does Subway at Sandbridge Plaza offer delivery and in-store pickup services?

Yes, this Subway location offers both in-store pickup and delivery services for customer convenience.