Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 10001 Westheimer Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
319 reviews
5 stars
116
4 stars
63
3 stars
27
2 stars
23
1 star
90
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food freshness, including complaints about old ingredients and the presence of cockroaches.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Stock Availability
Frequent complaints about the restaurant being out of key ingredients, leading to incorrect orders and customer dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, including reports of cockroaches and a dirty environment.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the store closing early or not opening on time.
- CMChris “JC” MalveauxSep 27, 20212.0Today you missed the mark unfortunately your air conditioner hasn’t worked all weekend and on today you have one new employee running the store by herself sweating trying to keep up with the traffic load. I’m going to mention your name in this because after we spoke and you hung up on me Alex Zavala the DM you should be ashamed of yourself you should get off of your buns go over there and help your staff do better and when you do our return to your location.
- JHJanice HendersonMar 10, 20201.0Did not have what I ordered using the app which took almost an hour to process order; employees were impatient, and tried to force me to accept something else at the price; no offer of compensation; could not get an immediate refund because it was done on the app; ended up driving miles to another location to pick up a sandwich. Ridiculous! Getting a sandwich turned into almost 2hour ordeal.😠😖
- RGRobert GuratzschNov 21, 20195.0Fresh and Fast and Good ... as always!
- JFJ FJan 22, 20192.0Too busy at lunch, my sandwich was sloped together and looked unappealing when it was finished,
Frequently Asked Questions About Subway
What is the address of the Subway restaurant in Carillon Shopping Center?
The Subway restaurant is located at 10001 Westheimer Rd, Suite 1020, Carillon Shopping Center, Houston, TX 77042.
What are the operating hours for Subway at this location?
Subway is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer delivery and pickup options?
Yes, this Subway offers both in-store pickup and delivery services for your convenience.
Can I dine in at the Subway located at 10001 Westheimer Rd?
Yes, this Subway location serves dine-in customers as well as takeout and delivery.
Does Subway provide catering services at this location?
Yes, catering services are available at this Subway location.
What meal times does Subway Houston cover?
This Subway serves breakfast, lunch, and dinner.
Where can I find the menu and order online for this Subway restaurant?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/2854-0/menu/.
What nearby restaurants can I visit before or after dining at Subway Carillon Shopping Center?
Nearby dining options include Outback Steakhouse, Marble Slab Creamery, and Pacha Nikkei, offering various cuisines from steak to ice cream and Peruvian-Japanese fusion.
Are there places nearby where I can get a haircut or beauty services near Subway?
Yes, Supercuts is located nearby, providing hair and beauty salon services.
What entertainment options are near the Subway at Carillon Shopping Center?
You can visit Painting with a Twist for arts and event planning or the Great Caruso Dinner Theater for live music performances.