Subway

3.7
241 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 9770 Bissonnet brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9770 Bissonnet, Houston, TX
77036, United States

Hours

Reviews

3.7
241 reviews
5 stars
108
4 stars
53
3 stars
32
2 stars
3
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rudeness, unprofessional behavior, and lack of attention to customers.

Food Quality

Many customers expressed dissatisfaction with the quality of food, mentioning stale bread, old vegetables, and incorrect orders.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.

Management Issues

Feedback indicated problems with management, including unresponsive staff and a lack of accountability for service failures.
  • TB
    Tatiana Barrera
    5 days ago
    1.0
    Came to pick up a door dash order and the lady there rudely said they don’t do door dash and the order was canceled which is weird because outside their door they have all the delivery options.
  • SR
    Sarah Reyes
    6 days ago
    1.0
    Just plain horrible.
  • BR
    Brithney Rendon
    Dec 26, 2025
    1.0
    Bad service , bad atmosphere practically bad management. Please don’t waste your time buying here
  • BT
    Betty Trujillo
    Nov 6, 2025
    1.0
    Hours show they open at 8am and it’s currently 8:30 and doors are still locked . I see someone sitting on the table on their phone and didn’t bother to open.
  • JP
    Jorge Puentes
    Nov 4, 2025
    1.0
    Servicio pésimo ,falta de productos ,el local sucio ,personal poco educado

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 9770 Bissonnet, inside the Westwood Square Shopping Center in Houston, TX 77036.

What are the opening hours for this Subway location?

This Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and on Sunday from 9:00 AM to 9:00 PM.