Subway

3.8
239 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 9770 Bissonnet brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9770 Bissonnet, Houston, TX
77036, United States

Hours

Reviews

3.8
239 reviews
5 stars
109
4 stars
53
3 stars
32
2 stars
3
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff and unprofessional behavior.

Food Quality

Mixed feedback on food quality; some customers enjoyed fresh sandwiches, while others reported stale bread and old vegetables.

Cleanliness

Several customers noted cleanliness issues, including dirty conditions and malfunctioning restrooms.

Order Accuracy

Multiple reviews mentioned problems with order accuracy, including incorrect items and issues with online orders.

Atmosphere

Customers reported a hot and uncomfortable dining environment, with some noting loud music and a lack of proper air conditioning.
  • BT
    Betty Trujillo
    Nov 6, 2025
    1.0
    Hours show they open at 8am and it’s currently 8:30 and doors are still locked . I see someone sitting on the table on their phone and didn’t bother to open.
  • JP
    Jorge Puentes
    Nov 4, 2025
    1.0
    Servicio pésimo ,falta de productos ,el local sucio ,personal poco educado
  • BR
    Brithney Rendon
    Oct 22, 2025
    5.0
    tuna sandwich it’s fresh and it’s good . I buying on person in this place
  • AM
    Adrian Martinez
    Oct 6, 2025
    1.0
    This place sucked! Horrible customer service. The employees are useless and the taste was the most horrendous sandwich I’ve ever had. This is an embarrassment of an establishment and I’m never going back!
  • MC
    M C
    Oct 6, 2025
    1.0
    Terrible service not professional at all

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 9770 Bissonnet, inside the Westwood Square Shopping Center in Houston, TX 77036.

What are the opening hours for this Subway location?

This Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and on Sunday from 9:00 AM to 9:00 PM.