Subway

3.0
200 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 5156 Buffalo Speedway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5156 Buffalo Speedway, Houston, TX
77005, United States

Hours

Reviews

3.0
200 reviews
5 stars
75
4 stars
23
3 stars
13
2 stars
10
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and dismissive staff, with many customers expressing frustration over poor service and lack of attention.

Order Accuracy

A significant number of customers reported issues with incorrect orders, both for in-store and online purchases, leading to dissatisfaction.

Cleanliness

While some customers noted that the store was clean, others reported inconsistent cleanliness, particularly during busy hours.

Food Quality

Feedback on food quality was mixed; some customers enjoyed their sandwiches while others complained about skimpy portions and stale bread.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate responses to customer complaints.
  • SE
    Shay Ervin
    Oct 30, 2025
    1.0
    The young girl here tonight at 8:41 p.m. on 10/30/25 is so RUDE. She never smiles even when you try to greet her. She slams your food down. She slams it into the toaster. She acts like something is wrong with her. One day I came in and waited so long for her to come from the back, I honestly thought the store had been abandoned. Tonight I came over to get a sandwich, she then walks off while I'm placing my order and asking her a question and never comes back. I left the store. I will never be back. She has got to have the nastiest attitude ever. I will spend my money elsewhere. Subway has declined in their food and service.
  • GP
    Geist Polter
    Sep 7, 2025
    4.0
    I come here often during the week. I can safely say that this is place is normally clean and the staff while when busy can have an attitude are normally great. With that said dont come here during the weekend specifically Saturday. They have only 1 member on staff which means when they get an in person rush your online order means very little. I ordered my food roughly 20 minutes before going to pick it up during my lunch break. I had to wait an additional 20-25 minutes before the lady even asked my name and then made my sandwich. And no im not complaining about the lady, she's great and has a lot of heart to deal with management and how they run things. She made my sandwich super quick.
  • DG
    Denise Gilbert
    Aug 21, 2025
    5.0
    It was good, the lady that assist me was nice and pleasant and did my sandwich the right way, it was clean in there. Thank you subway!!
  • KV
    Kris V
    Jun 4, 2025
    5.0
    I had a good experience. When I walked in, there was an employee cleaning the seating area. That was good. My sandwich was prepared correctly. Overall, I was treated kindly and the table was clean. Good enough for me.

Frequently Asked Questions About Subway

Where is Subway located in Houston?

Subway is located at 5156 Buffalo Speedway in the Plaza in the Park Shopping Center, Houston, TX 77005.

What are the operating hours for Subway at Plaza in the Park Shopping Center?

Subway is open Monday to Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.