Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5156 Buffalo Speedway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with the attitude and service quality of employees.
Order Accuracy
Many customers reported frequent issues with incorrect orders, particularly with online orders, indicating a lack of attention to detail by the staff.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, although this was not universally reported.
Food Quality
While some customers enjoyed the food, others complained about the freshness and quality of ingredients, particularly the bread and portion sizes.
NC
Nate Church
5 days ago
4.0
It's a Subway. It's amazing how they've maintained the same smell for decades of business. It's pretty overpriced for some things, but it's a sandwich shop that is going to be exactly what you expect going into a subway.
MM
Mandy
Dec 26, 2025
2.0
Been there twice now, last time I ordered online. The food was literally thrown together. I paid for extra meat got less than it normally comes with. The tomatoes were old. They threw all my cheese in one spot. We got lettuce instead of spinach. The lettuce was wilted.
We drove back and the management fixed it.
Today I decided to go there. The employee looked miserable when we walked in. I smiled said “Hi, how are you?” They mumbled as walking away “hi” back. My husband and I just don’t have it in us to deal with attitude. So we took our money elsewhere.
I see the attitude is a reoccurring issue in these reviews at this location.
LC
Lee Cisneros
Dec 18, 2025
1.0
Its amazing to me. Its lunch time they have at least 4 employees on hand but only one is making sandwiches and running the register. Line of people sitting there while one person runs the whole business. i stood at the glass for 20 minutes being completely ignored.
TY
Taurean Young
Dec 7, 2025
1.0
This is my second time coming here and my order is consistently wrong. The black women working yesterday Dec,6,2025, and the Hispanic lady today Dec,7,2025. Do a horrible job, at reading and making sandwiches. How do you mistake chocolate chip cookies with white chocolate chip cookies. My meatball subs are never toasted so when I open them they fall apart and are squishy. Everything is always wrong. I tried to call no one answer the phone, when I leave Voice mails. I don’t want to keep having to go back up there. This location needs to do better.
MT
Mayra Trevino
Dec 4, 2025
1.0
This is my second time here and the service has been just as scrappy as the first. The young lady seemed annoyed, unfriendly, and made the whole experience unpleasant