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Subway

3.8
(277 reviews)

Business Details

10978 Grant Rd, Houston, TX
77070, United States
(281) 894-8866
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 10978 Grant Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10978 Grant Rd, Houston, TX
77070, United States

Hours

Reviews

3.8
277 reviews
5 stars
140
4 stars
52
3 stars
25
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Food Quality

Several reviews mention issues with food quality, including stale bread, skimpy toppings, and unappealing vegetables.

Order Accuracy

Customers frequently reported problems with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

There are complaints about the cleanliness of the restaurant, including dirty tables and unsanitary food handling.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their sandwiches, indicating that experiences can vary significantly.
  • DW
    Denise Williams
    5 days ago
    1.0
    🤢🤢🤮🤮 EWWWW THIS IS BLOOD !🩸 IAM A MEDICAL ASSISTANT I KNOW WHAT BLOOD TRANSFORMS ON PAPER LOOKS LIKE ! THIS IS MY FIRST ! AND LAST TIME EATING AT THIS LOCATION ! NORMA DEALT WITH THE SITUATION UNPROFESSIONAL UNAPOLOGETICALLY AND CALLED ME A LIAR REFUSING MY REFUND BC I BITE THE SANDWICH THAT WAS CONTAMINATED BY BLOOD ON MY MOM AND I PAPER WRAP !! THE GUY MAKING MY SANDWICH WAS VERY UNEXPERIENCED AND WAS SCARED TO MAKE MY SANDWICH WARNING IF HUNGER DONT COME HERE !!!🤢🤮🤮🤮🤮🤢🤮🤢🤮🤮🤮🤢🤢🤢
  • BM
    Bryant “Bruno” Mook
    Feb 21, 2026
    5.0
    Great service and they take coupons.
  • JP
    Jessi Prince
    Jan 23, 2026
    1.0
    I dont understand why they're always so rude? No one will greet you when you walk in, they give you attitude if you ask questions. Came in to buy a bag of chips & wasn't greeted/acknowledged by the 3 employees even though I said hello. Stood at the register and she continued to make two mobile orders instead of saying anything. I'm cool waiting, but to act like I'm not here is so wild. I felt uncomfortable and left.
  • DL
    Dana Langdon
    Nov 16, 2025
    3.0
    Every Subway I've been in lately, it was a challenge to get the employee to understand what I am saying. They are all Spanish-speaking. This particular visit the young man had great difficulty understanding me. She basically was piling all of the meat in the center of the bun I was asking him to spread it out he couldn't understand that he had difficulty with what vegetables I wanted. It was not a great experience
  • CB
    Courteney Breen
    Nov 5, 2025
    1.0
    11/5/2025 - 10978 Grant Rd # A Houston, TX 77070 Rude employees, and unsafe food handling. Horrible! Go to the one down the street🥪

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Houston located at Randall's/Norchester S/C?

The Subway restaurant is located at 10978 Grant Rd #A, Harris, Houston, TX 77070, inside Randall's/Norchester Shopping Center.

What are the operating hours of this Subway location?

This Subway is open Monday through Friday from 7:00 AM to 12:00 AM, Saturdays from 8:00 AM to 12:00 AM, and Sundays from 9:00 AM to 11:00 PM.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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