Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 1801 Old Spanish Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
510 reviews
5 stars
218
4 stars
111
3 stars
47
2 stars
25
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, indifferent, and unprofessional.
Food Quality
Many customers reported issues with food quality, including incorrect orders, insufficient toppings, and unsatisfactory preparation.
Cleanliness
While some customers noted that the location was clean, others reported unsanitary conditions and a lack of attention to cleanliness.
Staff Attitude
Several reviews mentioned a negative attitude from staff, with complaints about dismissive behavior and lack of basic courtesy.
Operational Issues
Customers experienced problems with the store's hours, including early closures and locked doors during posted hours.
- BOBrad OlivoNov 9, 20255.0The older lady working there really nice seems really clean. I would like to use this location from now on.
- SKS KNov 6, 20251.0Do not go to this subway. This has been the worse subway that I have been too. the workers look and act like they are miserable and hate their job. This associate had an earphone while helping guests. When we ordered a sandwich he rolled his eye and was very irritated. He should definitely be fired.
- LBLakeisha BrownNov 5, 20251.02nd time ordering from this establishment, TERRIBLE customer service--HORRIBLE, AWFUL, INEXCUSABLE. Ordered via DoorDash--ordered a turkey COMBO. Only received the sandwich. DD refunded me for drink and chips, but I'm STILL out of what I'd paid for. Annoying because it is not hard to put a plastic bottle of Pepsi and a bag of chips in a damn bag. DAMN!! Never again
- DSDeep ShahNov 2, 20251.0Employees who prepare the sub do not even care to follow the instructions. Wrong veggies, absent cheese slice, bread wasn’t toasted.I can keep on going. Extremely Poor service.
- JHJ. HollidayOct 31, 20251.0Absolutely horrible. I was charged for 2 items I did not receive (chips and unsweetened tea). My turkey sandwich tasted like they put jalapeno on it and the bread was soggy from being soaked with vinegar dressing. It was too soggy to eat as a sandwich. It was also over salted. We ordered light mayo on the ham sandwich and it was DRENCHED with mayo. Worst Subway ever.
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at 1801 Old Spanish Trail?
The Subway at 1801 Old Spanish Trail is open Monday through Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.
Does the Subway offer in-store dining options?
Yes, this Subway location serves dine-in meals in addition to takeout and delivery.
Can I place an order online or via an app for pickup or delivery?
Yes, you can order online or through the Subway app for in-store pickup, curbside pickup, or delivery.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner meals.
Does this Subway offer catering services for events?
Yes, catering is available to assist with your event needs.
Where exactly is the Subway located?
Subway is located at 1801 Old Spanish Trail, Harris, Houston, TX 77054, inside the Old Spanish Trail Center.
What are some nearby places of interest to the Subway at Old Spanish Trail Center?
Nearby places include Cookies by Design, Hyatt House Houston Medical Center, and PNC Bank, which you might visit before or after your meal.
Is there a convenient place to fill up gas near the Subway?
Yes, the Shell gas station is nearby, useful for customers looking to refuel before or after visiting Subway.
Are there medical facilities close to the Subway location?
Yes, there are numerous medical centers nearby such as Houston Methodist Radiation Oncology Group, MD Anderson Proton Therapy Center, and Houston Methodist Hospital - Annex, convenient for patients and visitors to grab a meal.
What is unique about the food and service at this Subway?
Subway offers fresh cut veggies, a variety of protein options, fresh-baked bread, and signature cookies, providing a fresh and customizable alternative to typical fast food, served by skilled Sandwich Artists™.