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Subway

3.6
(519 reviews)

Business Details

(713) 955-3871
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 1801 Old Spanish Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1801 Old Spanish Trail, Houston, TX
77054, United States

Hours

Reviews

3.6
519 reviews
5 stars
222
4 stars
111
3 stars
47
2 stars
25
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, indifferent, and unhelpful.

Food Quality

Many customers reported issues with food quality, including expired vegetables, incorrect orders, and insufficient toppings.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to hygiene.

Management Issues

Several reviews mentioned poor management practices, including staff behavior and operational inefficiencies.

Mixed Experiences

A few customers had positive experiences, praising the speed of service and friendly staff, indicating inconsistency in service quality.
  • JB
    Jake Barajas
    Feb 21, 2026
    1.0
    Not only did they allow a homeless guy to stay and sit inside without ordering he stunk to high heaven. Every time I go here the like no bacon no bacon
  • JB
    John Baker
    Jan 15, 2026
    1.0
    The worst subway I’ve ever had. The worst employee and being rude to the customers. When I tried to order he was acting like I’m not there.
  • TV
    Thiago Puebla Vera
    Jan 15, 2026
    1.0
    Mala atención
  • CS
    Cristian Stefanescu
    Jan 3, 2026
    1.0
    Worst subway. Vegetables looked expired and slimy. Staff didn’t care.
  • JV
    J V
    Dec 19, 2025
    5.0
    Everything about this place is great except the parking lot is very small. Be patient. The food is always as it should be and the tables are always clean. I eat here about once or twice a month.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 1801 Old Spanish Trail?

The Subway at 1801 Old Spanish Trail is open Monday through Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.

Does the Subway offer in-store dining options?

Yes, this Subway location serves dine-in meals in addition to takeout and delivery.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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