Subway

3.9
278 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 7020 Monroe brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7020 Monroe, Houston, TX
77061, United States

Hours

Reviews

3.9
278 reviews
5 stars
158
4 stars
33
3 stars
33
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and courteous staff, highlighting specific employees for their excellent service.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and tasty sandwiches, others reported issues with portion sizes and freshness of ingredients.

Cleanliness

The location received positive remarks for cleanliness, though some reviews mentioned unsanitary conditions and a lack of stocked items.

Service Speed

Several customers expressed frustration with slow service, particularly during busy hours when there were not enough staff members working.

Operational Issues

There were complaints about the restaurant closing early and not having menu items available, leading to customer dissatisfaction.
  • AP
    A.E. P.
    Oct 16, 2025
    4.0
    Employee's are really friendly and courteous, food was good, only reason I didn't put 5 star was cause of the amount of veggies and were not evenly spread thro the whole sandwich other than that great place. Will come back.
  • JG
    Jeana Gilbert
    Oct 7, 2025
    5.0
    The staff is great and friendly with smiles every visit I had . Clean tables smd floors . Been here at least 14 times or more . Will be back .
  • TB
    Thomas Bennett
    Sep 23, 2025
    1.0
    This subway location is the worst subway location in South Houston during the evening. I go very often during the day and the staff is nice and accurate with the servings. At night time the service is honestly trash and the representatives are not nice at all. It's honestly like they hate their jobs. I hate giving bad reviews but I have to because not only do they mess your order up if you order online, but they always close before they are supposed to or what's advertised. Again I mentioned before I go there often during the morning / lunch hours and it's literally night and day. I would not recommend you going in or ordering online beyond 4:30pm. I'm just saying I really know my food places and this one for any evening pick is absolute trash!
  • CJ
    Christy Johnson
    Aug 7, 2025
    1.0
    The owners of this subway must be going broke Although this location is very friendly, the employees don’t put the right amount of food on your sandwich. They tried to hide behind the metal thing and they Intentionally put less meat and the meat be broken all up when you ask for your veggies the older Hispanic lady intentionally puts three pickles on a foot-long that is beyond crazy alsoThey never have olives. The bread is hard uugghh Please do better. Next time I’m going to have them make the whole sandwich with EXTRA EVERYTHING and I’m going to leave it there. They’ll lose more money off that sandwich than I have by going there waste my money and time
  • GD
    Glenda diaz
    Aug 2, 2025
    5.0
    Casey was so nice helpful and sweet we need more of her in all the subways please

Frequently Asked Questions About Subway

What types of sandwiches and meals does Subway at 7020 Monroe offer?

Subway offers Footlongs, 6” sandwiches, wraps, and salads with fresh cut veggies, fresh-baked bread, and cookies, served for breakfast, lunch, and dinner.

What are the operating hours for Subway at 7020 Monroe?

The restaurant is open Monday to Friday from 7:00 AM to 10:00 PM, and on weekends from 9:00 AM to 10:00 PM.