Subway

3.0
205 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 2803 Old Spanish Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2803 Old Spanish Trail, Houston, TX
77030, United States

Hours

Reviews

3.0
205 reviews
5 stars
70
4 stars
30
3 stars
18
2 stars
8
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Many customers reported unsatisfactory food quality, including old or spoiled ingredients and insufficient portions.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and food handling practices.

Management Issues

Customers expressed frustration with management's lack of responsiveness and support, particularly regarding promotions and customer complaints.

Overall Experience

The overall sentiment was overwhelmingly negative, with many customers vowing never to return and advising others to avoid this location.
  • KM
    K M
    6 days ago
    2.0
    they will mess up your online orders then refuse to answer the phone i want my money I wasted back
  • CL
    Cesar Leyva
    Oct 14, 2025
    1.0
    No food products in the trays. No chicken or beef to make sandwiches. Soda machine not functioning. The cookies were old and rock hard. Looks like a poorly managed location.
  • JM
    Jack Mittenthal
    Oct 3, 2025
    1.0
    Someone started making my sandwich and put the standard amount of meat on it. Then some man, I presume the manager, chewed her out, took all the meat off my sandwich, then reassembled it with less meat than is standard for Subway. It was kind of comical. But yeah, this is a bad subway...
  • DR
    Darcy Robinson
    Aug 11, 2025
    2.0
    Lettuce n spinach looked disgusting, brown and soggy. Asked for more of a vegetable got a sprinkle more. Told him I wanted it toasted 2 times then asked me if I wanted it toasted…..wasn’t busy, and my sandwhich was lacking. Yall are in the medical center with tons of business. Try to do better. Customer service could have been better as well. Watched the man wrap the lady’s behind me and let all her toppings fall out n just wrapped it up. 😑
  • JG
    Jorge Garza
    Jul 25, 2025
    1.0
    I placed my order here accidentally. I tried calling 3 times no one answered. I contacted their support. I get a response. I asked if I got a refund no answer. So one star and im going to dispute the charge with my bank.

Frequently Asked Questions About Subway

What is the address of Subway at 2803 Old Spanish Trail in Houston?

Subway is located at 2803 Old Spanish Trail, Harris, Houston, TX 77030, United States.

What are the operating hours of Subway at 2803 Old Spanish Trail?

Subway is open daily from 8:00 AM to 9:00 PM.