Subway

3.0
208 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 2803 Old Spanish Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2803 Old Spanish Trail, Houston, TX
77030, United States

Hours

Reviews

3.0
208 reviews
5 stars
71
4 stars
30
3 stars
18
2 stars
8
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported unsatisfactory food quality, including old or spoiled ingredients and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and food preparation areas.

Management Issues

Customers expressed frustration with management's lack of responsiveness and support in resolving issues.

Inconsistent Experience

While some customers had positive experiences, the majority reported negative interactions, indicating a lack of consistency in service.
  • SB
    Selma Barrera
    Dec 15, 2025
    1.0
    I went in tonight to get a sandwich after a long day at hospital with my husband who has been there for 3 days. As we got to the veggies, I notice the lettuce is GROSS and mushy wet. I tell the lady making it and she just shrugged and said that’s what is there! I told her can you give me better lettuce and she just shoved her hand and grabbed what was there. It really makes me angry because I AM PAYING FOR MY FOOD, it’s not free. She could have been a little more courteous. I will never go there again!
  • MO
    Melissa Osborne
    Dec 2, 2025
    1.0
    if i could leave 0 stars i would. the worker was rude and spoke about me bad in Spanish to the manager. when i responded in Spanish asking what she was saying, she proceeded to pretend she didn’t know what i was talking about. the sandwich was cold and i asked to have it heated , she tells me it’s not cold and when i say yes it is and had a piece of the cold meat still i. my hand, the manager was condescending and said ok ok , she then allowed the worker to talk very rudely about me in Spanish. not realizing i understood. worst service ever. while i was there another black presenting persons was told his food was given to someone else and was rude to him and told him he could not have it replaced. From the previous review i see it may be more of a racism thing. Black people should not eat here, especially if you don’t know Spanish. they will degrade you in your face. I didn’t even want to go back to have the sandwich rewarmed. also when i first came in i asked for a restroom and was told no restroom, only to ask the manger and she said there was . She is definitely racist!!!
  • KM
    K M
    Nov 18, 2025
    2.0
    they will mess up your online orders then refuse to answer the phone i want my money I wasted back
  • CL
    Cesar Leyva
    Oct 14, 2025
    1.0
    No food products in the trays. No chicken or beef to make sandwiches. Soda machine not functioning. The cookies were old and rock hard. Looks like a poorly managed location.
  • JM
    Jack Mittenthal
    Oct 3, 2025
    1.0
    Someone started making my sandwich and put the standard amount of meat on it. Then some man, I presume the manager, chewed her out, took all the meat off my sandwich, then reassembled it with less meat than is standard for Subway. It was kind of comical. But yeah, this is a bad subway...

Frequently Asked Questions About Subway

What is the address of Subway at 2803 Old Spanish Trail in Houston?

Subway is located at 2803 Old Spanish Trail, Harris, Houston, TX 77030, United States.

What are the operating hours of Subway at 2803 Old Spanish Trail?

Subway is open daily from 8:00 AM to 9:00 PM.