Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 2803 Old Spanish Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported unsatisfactory food quality, including old or spoiled ingredients and insufficient portions.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and food handling practices.
Management Issues
Customers expressed frustration with management's lack of responsiveness and support, particularly regarding promotions and customer complaints.
Overall Experience
The overall sentiment was overwhelmingly negative, with many customers vowing never to return and advising others to avoid this location.
KM
K M
6 days ago
2.0
they will mess up your online orders then refuse to answer the phone i want my money I wasted back
CL
Cesar Leyva
Oct 14, 2025
1.0
No food products in the trays. No chicken or beef to make sandwiches. Soda machine not functioning. The cookies were old and rock hard. Looks like a poorly managed location.
JM
Jack Mittenthal
Oct 3, 2025
1.0
Someone started making my sandwich and put the standard amount of meat on it. Then some man, I presume the manager, chewed her out, took all the meat off my sandwich, then reassembled it with less meat than is standard for Subway. It was kind of comical. But yeah, this is a bad subway...
DR
Darcy Robinson
Aug 11, 2025
2.0
Lettuce n spinach looked disgusting, brown and soggy. Asked for more of a vegetable got a sprinkle more. Told him I wanted it toasted 2 times then asked me if I wanted it toasted…..wasn’t busy, and my sandwhich was lacking. Yall are in the medical center with tons of business. Try to do better. Customer service could have been better as well. Watched the man wrap the lady’s behind me and let all her toppings fall out n just wrapped it up. 😑
JG
Jorge Garza
Jul 25, 2025
1.0
I placed my order here accidentally. I tried calling 3 times no one answered. I contacted their support. I get a response. I asked if I got a refund no answer. So one star and im going to dispute the charge with my bank.
What is the address of Subway at 2803 Old Spanish Trail in Houston?
Subway is located at 2803 Old Spanish Trail, Harris, Houston, TX 77030, United States.
What are the operating hours of Subway at 2803 Old Spanish Trail?
Subway is open daily from 8:00 AM to 9:00 PM.
Does Subway at 2803 Old Spanish Trail offer catering services?
Yes, Subway offers catering services to meet your event needs.
Can I order food online or via an app from Subway at this location?
Yes, you can order quickly and easily online or through the app for pickup or delivery.
What meal times are served at Subway on Old Spanish Trail?
Subway serves breakfast, lunch, and dinner daily.
What pickup and delivery options does Subway at 2803 Old Spanish Trail provide?
Subway provides in-store pickup, curbside pickup, and delivery services.
Is there in-restaurant dining available at Subway on Old Spanish Trail?
Yes, in-restaurant dining is available at this Subway location.
What nearby gas stations can customers use when visiting Subway at 2803 Old Spanish Trail?
Nearby gas stations include CITGO, Shell, and Chevron, which can be convenient stops before or after your meal.
Are there halal restaurants near Subway at 2803 Old Spanish Trail?
Yes, nearby halal restaurants include Al Shami, Abu Omar Halal, and Bad Chx, offering a variety of dining options in the area.
What other food options or eateries are close to Subway on Old Spanish Trail?
Nearby food options include Nabura Hibachi & Sushi Express and Cairo Corner - Food Trailer, great for trying different cuisines before or after visiting Subway.