Subway

2.9
218 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 3607 Old Spanish Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3607 Old Spanish Trail, Houston, TX
77021, United States

Hours

Reviews

2.9
218 reviews
5 stars
75
4 stars
23
3 stars
15
2 stars
16
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive towards customers.

Cleanliness

While some customers noted the location was clean, others reported unsanitary conditions and issues with food quality.

Operational Issues

Multiple customers experienced problems with the store's hours, including being turned away before closing time and issues with the cash register.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about poorly made sandwiches and lack of ingredients.
  • AA
    annette
    1 day ago
    5.0
    I came into the treater subway #19626 and only employee Johnny Shaw did an excellent service although he was the only person working he did exceptionally under pressure being that the customer line was backed up. Mr Johnny deserves a bonus for the over and beyond experience he delivered to customers.
  • SG
    Sue Gibbons
    3 days ago
    1.0
    I just tried to go in this Subway that closes at 9:00 p.m. would not let me in and had customers in there. I will be going up there to inform the manager tomorrow it was 8:30 p.m. Sad. Do your JOB
  • JW
    Jamarria Weatherall
    Nov 9, 2025
    5.0
    The lady here tonight have good services, very respectful.
  • VA
    Vasim bari Ansari
    Nov 4, 2025
    1.0
    I had an Uber pick-up. Order was placed 15 minutes before I arrived. The lady on the counter was very rude. When I asked to take care of my order she refused and stated she will first attend the other customers. Unnecessary waiting impacts our earning potentials as she wasted my 25 minutes.
  • JK
    jasmine kaur
    Sep 23, 2025
    4.0
    In an unsafe area, but employees were accommodating to my request after I made a mistake on my online order.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 3607 Old Spanish Trail, Houston?

Subway at 3607 Old Spanish Trail in Houston is open daily from 8:00 AM to 9:00 PM.

Does this Subway location offer delivery and in-store pickup services?

Yes, this Subway location provides both in-store pickup and delivery services for customer convenience.