Subway

2.9
215 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 3607 Old Spanish Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3607 Old Spanish Trail, Houston, TX
77021, United States

Hours

Reviews

2.9
215 reviews
5 stars
73
4 stars
23
3 stars
15
2 stars
16
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of respect.

Cleanliness

While some customers noted the location was clean, others reported unsanitary conditions and old ingredients, raising concerns about food safety.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction with their meals.

Staff Attitude

Several reviews mentioned a lack of friendliness and helpfulness from staff, with some customers feeling dismissed or ignored.

Operational Issues

Customers reported problems with store hours, including early closures and malfunctioning registers, contributing to a negative overall experience.
  • JW
    Jamarria Weatherall
    Nov 9, 2025
    5.0
    The lady here tonight have good services, very respectful.
  • VA
    Vasim bari Ansari
    Nov 4, 2025
    1.0
    I had an Uber pick-up. Order was placed 15 minutes before I arrived. The lady on the counter was very rude. When I asked to take care of my order she refused and stated she will first attend the other customers. Unnecessary waiting impacts our earning potentials as she wasted my 25 minutes.
  • RM
    Rojae Marcel
    Sep 25, 2025
    5.0
    The best service you’ll find
  • SA
    suzy allen
    Sep 25, 2025
    5.0
    AWESOME SERVICE!!!!
  • JK
    jasmine kaur
    Sep 23, 2025
    4.0
    In an unsafe area, but employees were accommodating to my request after I made a mistake on my online order.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 3607 Old Spanish Trail, Houston?

Subway at 3607 Old Spanish Trail in Houston is open daily from 8:00 AM to 9:00 PM.

Does this Subway location offer delivery and in-store pickup services?

Yes, this Subway location provides both in-store pickup and delivery services for customer convenience.