Location.com logo
Brand Certified

Subway

3.2
(347 reviews)

Business Details

5586 North Frwy, Houston, TX
77076, United States
(713) 691-5533
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5586 North Frwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5586 North Frwy, Houston, TX
77076, United States

Hours

Reviews

3.2
347 reviews
5 stars
126
4 stars
55
3 stars
36
2 stars
18
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly an older female employee, leading to a negative customer experience.

Food Quality

Customers frequently complained about the quality and quantity of food, including old vegetables and poorly made sandwiches.

Management Issues

Many reviews suggested a need for better management and staff training, as well as complaints about the store being poorly stocked and unclean.

Mixed Experiences

While some customers reported positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
  • AH
    Angelita Huaz
    Feb 17, 2026
    1.0
    Una de las señoras que trabaja el day shift no tiene paciencia para atender a los clientes. Es muy descortés y hasta me trato de “vieja maldita” solo por el simple hecho de que no estaba entendiendo bien mi orden. Gente así no debería trabajar en estas cadenas, ya que dañan la imagen de la empresa en su totalidad.
  • BB
    Brittany Brooks
    Feb 12, 2026
    1.0
    I went into the store location to purchase a meal of the day for however I was very disappointed with the service I did but didn't receive,First I wasn't greeted when walking into the business,I waited some time for the staff to rap up helping other customers next I was being helped by a young Hispanic male who was dressed like he was at night club, Multiple gold chains,a oversized blingy watch,gold teeth in his mouth that was preventing him to speak clearly,I asked for my sub to be toasted and once out the toaster He was speaking to another employee on how to clean the bathroom I'm assuming the other member was new, However when he asked what other toppings did I want on my sandwich I asked for spinach and He responded with we got lettuce and I said NO I WANT SPINACH so he opened a smaller divider where the spinach was and dropped like 4 or 5 pieces on my sandwich so I asked for more next week went to the tomatoes he placed 2 on my sandwich So I asked if he could add another and his response with and attitude was WE HAVE A LIMIT i responded Oh really well how about we don't even worry about the sandwich and I proceeded to leave I was very hungry and very upset bcus I have been eating subway for over 14 years I nearly ate subway through out my whole 2nd pregnancy and I HAVE NEVER BEEN TOLD SUCH, I'm not sure if he was just saying that because he didn't want to restock due to it being almost time to go home but whatever the reason was I found that very RUDE AND VERY UNPROFESSIONAL for a subway team member I don't think I will ever spend my hard earned $ at that store again!!! Show less
  • AY
    Angelica Yepes
    Feb 4, 2026
    1.0
    Went inside to order 2 foot longs, on one of the sandwiches I asked to please have extra olives and she flat out told me NO! I said I’m willing to pay extra for it and still told me NO! Not only that but as I’m telling her what to put on the sandwiches she kept telling me “if it was my sandwich I would not put that & that doesn’t taste good with that”. IDC what she wants on her sandwich, I’m in there making MY ORDER for me not her! Seriously this subways need to train their staff better & who denies a customer something extra when they’re requesting it and telling the employee that they’ll pay extra for it?! RIDICULOUS! I will never come here again, no wonder it was dead inside!
  • AG
    Abel Galindo
    Jan 17, 2026
    1.0
    Young female worker was acting very rude also restroom was out of order will not buy from this subway location employees need to work on their people skills
  • SW
    shavone warren
    Dec 31, 2025
    1.0
    Keep going to the next subway, this boy with a mouth full of gold teeth literally counted the veggies, this is the thinnest sandwich I’ve ever had, and old lettuce

Frequently Asked Questions About Subway

Where is Subway located in Houston?

Subway is located at 5586 North Frwy, Store #28, Northtown Plaza, Harris, Houston, TX 77076.

What are the operating hours of Subway at Northtown Plaza, Houston?

Subway in Northtown Plaza, Houston is open every day from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: