Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5586 North Frwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.2
342 reviews
5 stars
127
4 stars
54
3 stars
36
2 stars
18
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from an older female employee who was described as rude and dismissive.
Food Quality
Customers frequently reported issues with food quality, including insufficient ingredients, stale vegetables, and incorrect orders.
Cleanliness
Some reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Staff Attitude
Several customers noted that staff members, especially older women, displayed a negative attitude, impacting the overall dining experience.
Management Issues
There were calls for better management and staff training due to consistent complaints about service and food preparation.
- SWshavone warrenDec 31, 20251.0Keep going to the next subway, this boy with a mouth full of gold teeth literally counted the veggies, this is the thinnest sandwich I’ve ever had, and old lettuce
- HRHenry ReyesDec 25, 20254.0La ves que fui si rellenaron bien de comida el pan y los ingredientes tenian buen sabor y sazòn, el servico es masomenos aceptable en general.
- WPWendy PrudencioDec 16, 20251.0La señora que está de noche muy mal hablada nos volteaba a ver mal y nos hacia gestos no compramos nada la dejamos con la orden a hi 😑😑😑😑
- NCneha crastoNov 23, 20251.0I had been today at evening 5 service was so pathetic there was a girl with the speaks who was taking the order she was so rude and arrogant looking to me and my kids so miserably as if we are taking something in free plz do not go in this subway location staff over there are really bad they need to change the Staff and keep new staff who has a smiling face when the customer come I will not even give 1 star also
- LDLondyn DysonNov 21, 20255.0Honestly I'm only leaving this review for the kind gentleman at the front counter with tattoos. He was very helpful and polite as it was my first time there so i didn't really know the place too well. Good conversation, and honesty he deserves a raise because he seemed to be the only one doing his job while the others were off task! Mind you he also had a long line with no help the others seemed to be stuck on their phone. Just wanted to thank this gentleman again for the great service.
Frequently Asked Questions About Subway
Where is Subway located in Houston?
Subway is located at 5586 North Frwy, Store #28, Northtown Plaza, Harris, Houston, TX 77076.
What are the operating hours of Subway at Northtown Plaza, Houston?
Subway in Northtown Plaza, Houston is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery services?
Yes, this Subway location offers delivery services.
Can I dine in or is this Subway only for takeout?
You can dine in at this Subway as it serves dine-in patrons and also offers takeout and curbside pickup.
Does the Subway at Northtown Plaza have a drive-through?
Yes, this Subway location has a drive-through service.
What meals are served at the Subway in Northtown Plaza?
The Subway restaurant serves breakfast, lunch, and dinner meals.
How can I view the menu for Subway at 5586 North Frwy?
You can view the menu online at https://subway.com/en-us/restaurant/5871-0/menu/
Are there any notable restaurants near Subway at Northtown Plaza?
Nearby restaurants include Frenchy's Chicken, Thomas Bar B-Q, and Burger King, offering a variety of dining options for customers.
Where can I refuel or grab essentials near the Subway at Northtown Plaza?
Nearby you can find Honey Farms gas station and Exxon & Mobil stations for fuel and convenience store needs.
What are some shopping options close to Subway in Northtown Plaza?
Nearby shopping options include RadioShack for electronics, CVS Pharmacy for health supplies, WSS and Payless ShoeSource for shoes, as well as 99 Cents Only Stores and Dollar Tree for discount shopping.