Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 5586 North Frwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.2
337 reviews
5 stars
125
4 stars
53
3 stars
36
2 stars
18
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from an older female employee who was described as rude and dismissive.
Order Accuracy
Many customers reported issues with incorrect orders, including missing ingredients and wrong items being served.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale ingredients and poorly made sandwiches.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Management Issues
Customers expressed a need for better management and staff training, citing a lack of professionalism and organization.
- NCneha crasto1 day ago1.0I had been today at evening 5 service was so pathetic there was a girl with the speaks who was taking the order she was so rude and arrogant looking to me and my kids so miserably as if we are taking something in free plz do not go in this subway location staff over there are really bad they need to change the Staff and keep new staff who has a smiling face when the customer come I will not even give 1 star also
- LDLondyn Dyson3 days ago5.0Honestly I'm only leaving this review for the kind gentleman at the front counter with tattoos. He was very helpful and polite as it was my first time there so i didn't really know the place too well. Good conversation, and honesty he deserves a raise because he seemed to be the only one doing his job while the others were off task! Mind you he also had a long line with no help the others seemed to be stuck on their phone. Just wanted to thank this gentleman again for the great service.
- RMRosy MurilloOct 21, 20255.0,💯👍
- SRSergio RdzOct 20, 20255.0Always good customer service
- KOKathy OGOct 16, 20251.0Went thru the drive thru. The lady who took my order looked miserable! The wrote my order down on a paper. I asked for lettuce and spinach.. I asked for a lot of banana peppers when I reiterated that I want a lot. The workers said OK. What else?…:. I got home and my sandwich was made completely wrong! I swear they didn’t even cook the damn bacon! Never visiting this place again!
Frequently Asked Questions About Subway
Where is Subway located in Houston?
Subway is located at 5586 North Frwy, Store #28, Northtown Plaza, Harris, Houston, TX 77076.
What are the operating hours of Subway at Northtown Plaza, Houston?
Subway in Northtown Plaza, Houston is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery services?
Yes, this Subway location offers delivery services.
Can I dine in or is this Subway only for takeout?
You can dine in at this Subway as it serves dine-in patrons and also offers takeout and curbside pickup.
Does the Subway at Northtown Plaza have a drive-through?
Yes, this Subway location has a drive-through service.
What meals are served at the Subway in Northtown Plaza?
The Subway restaurant serves breakfast, lunch, and dinner meals.
How can I view the menu for Subway at 5586 North Frwy?
You can view the menu online at https://subway.com/en-us/restaurant/5871-0/menu/
Are there any notable restaurants near Subway at Northtown Plaza?
Nearby restaurants include Frenchy's Chicken, Thomas Bar B-Q, and Burger King, offering a variety of dining options for customers.
Where can I refuel or grab essentials near the Subway at Northtown Plaza?
Nearby you can find Honey Farms gas station and Exxon & Mobil stations for fuel and convenience store needs.
What are some shopping options close to Subway in Northtown Plaza?
Nearby shopping options include RadioShack for electronics, CVS Pharmacy for health supplies, WSS and Payless ShoeSource for shoes, as well as 99 Cents Only Stores and Dollar Tree for discount shopping.