Subway

3.8
250 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 9600 Fondren brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9600 Fondren, Houston, TX
77096, United States

Hours

Reviews

3.8
250 reviews
5 stars
126
4 stars
46
3 stars
16
2 stars
15
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Food Quality

While some customers enjoyed the food, others complained about stale ingredients and incorrect orders.

Cleanliness

The establishment received mixed feedback on cleanliness, with some praising it while others noted issues.

Operational Issues

Several customers experienced problems with closing times and online orders, leading to frustration.

Staff Attitude

Many reviews mentioned unfriendly staff, with a lack of smiles or engagement noted by several customers.
  • IF
    iliana fraga
    Sep 17, 2025
    1.0
    I had a really bad experience,the worst service I ever had in a subway.
  • WC
    Wendy Chavez
    Sep 14, 2025
    1.0
    Bad customers service she was rude and no one speaks English
  • AC
    Angelica Castillo
    Sep 5, 2025
    5.0
    Es muy rica y las nuevas comida que sacan también buena🥰
  • AG
    alejandro gomez
    Aug 20, 2025
    2.0
    One worker on line was semi upset about helping us. No communication whether it was foot long or half even went as far as just bagging up our food to go. Other team member short Hispanic woman has swept and mopped over my shoes and my partner’s shoes while we were sitting trying to enjoy our subs. Really needed this day after such a rough week but hey I hope yall can remind your team or space and courtesy to the people supporting their paychecks.
  • DH
    Della Houston
    Jun 5, 2025
    4.0
    Workers not friendly. Never smiled or gave eye contact. Made my sandwich...period Store not crowded, no one else in line.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant located at 9600 Fondren?

The Subway restaurant is located at 9600 Fondren, Suite B 1, Houston, TX 77096, USA.

What are the operating hours of the Subway restaurant at 9600 Fondren?

The Subway restaurant is open every day from 9:00 AM to 10:00 PM.