Subway

3.7
332 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 3737 N Main brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3737 N Main, Houston, TX
77009, United States

Hours

Reviews

3.7
332 reviews
5 stars
162
4 stars
57
3 stars
24
2 stars
20
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees closing early and refusing service.

Food Quality

There were numerous complaints about stale food, missing ingredients, and incorrect orders, leading to dissatisfaction with the overall food quality.

Cleanliness

Customers noted that the location was often dirty, with unclean tables and unsanitary conditions reported.

Management Issues

Several reviews highlighted poor management practices, including unresponsive management and lack of accountability for staff behavior.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences to be had.
  • GC
    geo scuba card
    Nov 17, 2025
    3.0
    In store was fine. COUN'T get their app to work
  • AO
    Alyse Oliver
    Oct 1, 2025
    1.0
    Said they don't take coupons "machine not working"
  • DM
    David Molina
    Sep 25, 2025
    1.0
    Went there one morning to pick up lunch parked along curb as there was another car parked there right in front of the door. The sandwich artist said I cannot serve you if you don’t move your car because it will get towed. I said what about the car in front of the door? She said oh that’s the managers car. I said why does that car get to park there? Because they can was the response. I said isn’t it illegal? Like for safety reasons? They said I dunno but you can’t park there. She continued to take my order. This was over three months ago. Why is the car still parking at the front door when there are plenty of other spots? This is a bad example of a manager…. Plus why does this location always close earlier?
  • RL
    Roberto Loredo
    Sep 19, 2025
    5.0
    Even though this is s difficult area the manager does an excellent job helping customers to have a good meal.
  • LD
    Lenny Dye
    Sep 16, 2025
    1.0
    Im also done with this location.Told lady Sub of day...and they rang up regular price...then said cause I didn't get some type of dressing it won't ring up as deal?ill get subway but never again from this location.Seems like alot of others with issues here as well...not to mention they dont clean tables...

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3737 N Main, Harris, Houston, TX 77009, USA.

What are the operating hours of this Subway location?

The Subway at 3737 N Main is open every day from 8:00 AM to 9:00 PM. On the holiday November 2, 2025, it will be open from 11:00 AM to 5:00 PM.