Subway

3.5
447 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 3804 Little York brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3804 Little York, Houston, TX
77093, United States

Hours

Reviews

3.5
447 reviews
5 stars
196
4 stars
79
3 stars
37
2 stars
21
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees displaying rude attitudes and lack of responsiveness to customers.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong ingredients, leading to dissatisfaction.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted issues with locked restrooms and overall hygiene.

Speed of Service

Several reviews mentioned long wait times, particularly in the drive-thru, with customers expressing frustration over slow service.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and preparation, indicating inconsistency in food quality.
  • JO
    Jennifer Ortiz
    Nov 6, 2025
    1.0
    Very bad service and let’s not talk about Tiffany she is a rude person
  • EV
    Evelyn Venegas
    Nov 5, 2025
    1.0
    Customer service is HORRIBLE!! They need new polite staff.
  • CZ
    Carlos Zaleta
    Oct 30, 2025
    1.0
    I witnessed employees mistreating customers because they didn’t speak good English. They embarrassed these customers in front of all the customers. All the employees were involved except the oldest lady.
  • MM
    Marisol Meza
    Oct 5, 2025
    1.0
    Was there just a few minutes a go. Everything low stocked i understand and am patient. She leaves a huge part of my sandwich without chicken. Cuts me off every sentence. I ask for sauce on the side which ima pay for gives me a dot. All we hear is this lady which im assuming is manager id just scolding the employees over lil things. Really rude and ruined my mood when i was starving. Didn’t even bother cutting my sandwich
  • SS
    Sam
    Oct 3, 2025
    1.0
    Y’all go ahead and go to another subway cause this one is trash. Their customer service ain’t it. My husband and I went to buy subway today October 3,2025 around 8:00 pm in drive thru and we ordered our sandwich with a guy and I guess it was a chicana old lady like in her late 40s or her 50s and she’s the one that made the sandwich wrong we got home and noticed she put ranch and bacon which I didn’t ask for I’m allergic to ranch. We went back and she started saying that that is what we ordered and kept going back and fourth with us. Then the guy who actually took our order told her that yes it didn’t come with bacon or ranch and all she said was oh after going back and fourth with my husband and having the worst customer service. I think she is the manager if I’m not mistaking she had her daughter there in the back with her while she’s working. After the guy basically told her that no it wasn’t suppose to come with ranch and bacon she just said oh and grabbed the sandwich from my husband and threw it away with an Attitude. I don’t appreciate her attitude. I will not be coming here again. If she can’t do her job right cause she’s watching her daughter there then maybe she shouldn’t be working there. Or find a baby sitter. Simple. If it wasn’t for that guy literally telling her she got it wrong she would of just kept going back and fourth with my husband.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 3804 Little York?

Subway at 3804 Little York is open every day from 9 AM to 11 PM.

Does this Subway location offer catering services?

Yes, this Subway offers catering services for your events and gatherings.