Subway

2.4
385 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 8704 S. Gessner Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8704 S. Gessner Drive, Houston, TX
77074, United States

Hours

Reviews

2.4
385 reviews
5 stars
86
4 stars
31
3 stars
35
2 stars
24
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with many customers reporting rude and unfriendly staff.

Hygiene Issues

Several customers noted unsanitary conditions, including dirty environments and unclean food preparation areas.

Food Quality

Customers frequently complained about the quality of food, mentioning stale bread and poorly made sandwiches.

Atmosphere

The atmosphere was described as unwelcoming, with staff attitudes contributing to a negative dining experience.
  • CT
    Chusam Tung
    Dec 25, 2025
    4.0
    very good
  • LX
    Linda X
    Dec 22, 2025
    1.0
    both times I came I had horrible experiences at this hole in the wall..they don't wash there hands they have a bad attitude and both times there is a particular worker who brings her toddler during work hours and hits him like it's normal...place should be shut down with that type of atmosphere.bugs and roaches everywhere .then on top of paying for an overpriced sandwich with crappy service they refuse to let you use the restroom....I've never heard of red lobster even McDonald's not letting you use the restroom after paying almost $30 bucks for that crap service.
  • LW
    leandra w
    Dec 10, 2025
    5.0
    a woman working the night shift on 12/10/2025 went above and beyond for me and my family when we had a delivery gone wrong. Had a really helpful attitude and was really nice. 10/10 service out of her!
  • TT
    Tatiana
    Nov 19, 2025
    1.0
    I went there to get lunch and the Hispanic lady working there was very rude. She acted like she didn’t want to be there. The sandwich was poorly made. The bread was burnt so it was hard. I didn’t ask for onions yet my sandwich had onions. I wasn’t able to eat the sandwich. Never going back to this place. Either that lady changes her attitude or gets a different job.
  • MW
    Michael Wolford
    Nov 17, 2025
    4.0
    Food. Chicken Bacon Ranch chips and root beer. Service. 12:30 PM, four customers in front of me. Only one sandwich maker. Think she had allergy? Atmosphere. current new green and yellow. Prefer, New York City subway maps.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 8704 S. Gessner Drive in the Gessner Square Shopping Center, Houston, TX 77074.

What are the operating hours of the Subway at 8704 S. Gessner Drive?

The Subway is open daily from 9:00 AM to 10:00 PM.