Subway

2.4
382 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 8704 S. Gessner Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8704 S. Gessner Drive, Houston, TX
77074, United States

Hours

Reviews

2.4
382 reviews
5 stars
84
4 stars
30
3 stars
35
2 stars
24
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff often being rude, unhelpful, and dismissive towards customers.

Food Quality

Customers frequently complained about the food quality, specifically mentioning stale bread and poorly assembled sandwiches.

Hygiene Issues

Several reviews pointed out unsanitary conditions in the restaurant, including dirty counters and a lack of proper hygiene practices among staff.

Staff Attitude

Many customers noted that staff members displayed negative attitudes, which contributed to an unpleasant dining experience.

Management Concerns

There were calls for management to address the issues with staff behavior and overall service quality, as many felt that the current situation was detrimental to the business.
  • TT
    Tatiana
    6 days ago
    1.0
    I went there to get lunch and the Hispanic lady working there was very rude. She acted like she didn’t want to be there. The sandwich was poorly made. The bread was burnt so it was hard. I didn’t ask for onions yet my sandwich had onions. I wasn’t able to eat the sandwich. Never going back to this place. Either that lady changes her attitude or gets a different job.
  • MW
    Michael Wolford
    Nov 17, 2025
    4.0
    Food. Chicken Bacon Ranch chips and root beer. Service. 12:30 PM, four customers in front of me. Only one sandwich maker. Think she had allergy? Atmosphere. current new green and yellow. Prefer, New York City subway maps.
  • NS
    Nahomi Salazar
    Nov 5, 2025
    1.0
    I'm never going back there. The dark-haired lady was very aggressive when she served us. I don't recommend it to anyone.
  • KM
    Karina Sanchez Morales
    Nov 5, 2025
    1.0
    Super mal servicio todo esta sucio y de la señora que atiende ni hablemos super gritona y mal educada.
  • JJ
    Juan Jose
    Oct 27, 2025
    1.0
    I like subway but def not this location my bread was extremely HARD.. literally asked for a cold sandwich to avoid the crunchyness of the bread but ended up with bread that was probably sitting there for hours my first bite literally hurted ..

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 8704 S. Gessner Drive in the Gessner Square Shopping Center, Houston, TX 77074.

What are the operating hours of the Subway at 8704 S. Gessner Drive?

The Subway is open daily from 9:00 AM to 10:00 PM.