Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 8420 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
2.8
178 reviews
5 stars
57
4 stars
20
3 stars
11
2 stars
8
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, language barriers, and slow service.
Food Quality
Customers frequently reported unsatisfactory food quality, including stale ingredients, poorly made sandwiches, and incorrect orders.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, such as dirty dining areas and unsanitary food handling practices.
Inconsistent Hours
Customers expressed frustration over inconsistent operating hours, with reports of the location closing earlier than advertised.
- SCSorna ChocksJan 5, 20261.0This Subway location shows it closes at 9 PM on Google Maps, but it actually closes at 7 PM. We placed an online order based on the posted hours. When we arrived, the location was closed. Next day, we went to talk to the person working there, she fidn’t speak English, which made it very difficult to communicate and resolve the issue. The order is charged and we did not get any refund yet. Very bad service, please update a manager number to raise a complaint.
- ECEngel CoreaDec 27, 20255.0Good service
- RRRoss the gutterman RodriguezDec 23, 20251.0I ordered a sub, special sub for 3.99, I got chips too.. during the whole order she was saying no. Also was out of items, lots. When it came to paying ahe was going to keep my change until I called her out, even then she didn't give me all of it and told me to go away Rude and horrible.
- RHRonnie HortonNov 11, 20251.0Consistently one of the poorest quality Subways in Houston for both food quality and customer service.
- RYreisy yeroNov 8, 20251.08:40 pm closed
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
This Subway is located at 8420 Katy Freeway, Suite #400, Houston, TX 77024, USA.
What are the operating hours of the Subway at 8420 Katy Freeway?
The Subway is open daily from 8:00 AM to 9:00 PM.
Does this Subway offer delivery and pickup services?
Yes, this Subway offers in-store pickup and delivery services.
Can I dine in at the Subway located at 8420 Katy Freeway?
Yes, this Subway serves dine-in customers.
Does this Subway provide catering services?
Yes, catering is available at this Subway location.
Which meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
How can I view the menu or place an order at this Subway?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/42178-0/menu/
What nearby places can I visit around Subway at 8420 Katy Freeway?
Nearby places include CustomEyes Memorial (optometrist), Spring Valley Nail Salon (beauty salon), Sport Clips Haircuts of Spring Valley Town Center (hair salon), and Starbucks (coffee shop).
Is there a coffee shop near the Subway on Katy Freeway?
Yes, there are several Starbucks coffee shops nearby for your convenience.
If I'm visiting the Spring Valley Nail Salon, can I also stop by Subway nearby?
Yes, Spring Valley Nail Salon is close to Subway at 8420 Katy Freeway, making it easy to enjoy a meal before or after your salon visit.