Brand Certified
Subway
3.9(272 reviews)
Certified by Subway • Feb 22, 2026
Business Details
3620 Katy Freeway, Houston, TX
77007, United States
Certified by Subway • Feb 22, 2026
(832) 692-7919
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 3620 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.9
272 reviews
5 stars
148
4 stars
47
3 stars
22
2 stars
15
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and efficient service, particularly highlighting specific employees like Elvia and Mandy for their exceptional customer care.
Cleanliness
Many reviews noted the cleanliness of the restaurant, including the dining area and restrooms, contributing to a pleasant dining experience.
Food Quality
While some customers enjoyed fresh and well-prepared sandwiches, others reported issues with food freshness and availability of ingredients, indicating inconsistency.
Customer Experience
Several reviews mentioned negative experiences related to customer service, particularly during evening shifts, with reports of unprofessional behavior and long wait times.
Accessibility Issues
There were complaints regarding the lack of restroom access for customers and issues with accommodating service animals.
- JSJohn SalinasFeb 18, 20265.0Nice another new spot for lunchtime rush! I love a good loaded steak sandwich with the nacho sauce it's perfecto!!
- TNTrent NallFeb 3, 20261.0Wow, what a horrible, horrible subway I’m in line ordering and the young lady I’m with goes to go to the bathroom and the worker says that we’ve locked it because we’ve cleaned it. You’re open for business. You know she wants to wash your hands before she eats, she wants to use the facility. I just stopped ordering turn around and walked away. Ridiculous. I give a zero if you could.
- TMThe M&M'sDec 17, 20255.0We ❤️ Love to come to this subway, Elvia always provides excellent 👌 service with a 😃 smile.
- JMJose MorenoDec 6, 20251.0They don’t answer their phone
- JSJohn SlaughterOct 10, 20224.0That girl made a damn good sandwich!
Frequently Asked Questions About Subway
What are the operating hours for Subway at 3620 Katy Freeway in Houston?
Subway at 3620 Katy Freeway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
What types of meals does Subway at 3620 Katy Freeway serve?
This Subway location serves breakfast, lunch, and dinner.
Does the Subway at 3620 Katy Freeway offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I dine in at the Subway on 3620 Katy Freeway?
Yes, this Subway offers dine-in service along with takeout.
Is catering available at Subway at 3620 Katy Freeway?
Yes, catering services are available at this Subway location.
How can I view the menu or place an order for Subway at 3620 Katy Freeway?
You can view the menu and place orders online via their menu URL https://subway.com/en-us/restaurant/28320-0/menu/.
What is the address and contact number for Subway at 3620 Katy Freeway?
The address is 3620 Katy Freeway, Suite C, Houston, TX 77007. The phone number is +1 832-692-7919.
What nearby places can I visit before or after eating at Subway on 3620 Katy Freeway?
You can visit Fundamentally Music, a music and language school and venue, or Defy Pilates for a workout nearby.
Are there other dining options near the Subway at 3620 Katy Freeway?
Yes, Pizza Hut is nearby if you would like to try pizza or other fast food options.
What services near Subway at 3620 Katy Freeway can help with health and wellness?
Nearby you can find Health Fit Pharmacy for your medication needs and Boost Pilates The Heights for fitness activities.
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