Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 3620 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
268 reviews
5 stars
146
4 stars
47
3 stars
22
2 stars
15
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and efficient service, with specific mentions of employees like Elvia and Mandy providing exceptional experiences.
Food Consistency
While many reviews highlighted well-prepared sandwiches, there were complaints about inconsistent food quality, including issues with portion sizes and freshness of ingredients.
Cleanliness
The location is generally noted for its cleanliness, although some reviews pointed out areas for improvement, particularly in the dining area and restrooms.
Customer Experience
Positive experiences were often reported, but there were notable instances of poor service during evening shifts, leading to mixed feelings about the overall customer experience.
Operational Issues
Several customers reported issues with availability of menu items and inconsistent adherence to posted hours, affecting their overall satisfaction.
- KAkailey ayalaAug 21, 20255.0Service is always amazing and my sandwiches are always perfect . Elvia is an amazing employee
- JEJose lupe EstradaAug 21, 20255.0Great place to eat,Elvia is very nice and friendly,thanks.
- DCDavid CookAug 20, 20255.0I’m perplexed by any bad review at this Subway location. The service is great and the food is as ordered every time. I’ve made this my favorite lunch place in the Heights. I have been going to this location for about five years now. I go to this location atleast once every two weeks. I always stay and eat at the store. Not only have I had good service, but I never witnessed any angry or complaining customers. Not once. The location is always clean. The staff is always friendly and quick. If I could give more than five stars, I would.
- CRClaudia De Los ReyesAug 19, 20255.0Employees are very friendly, pleasant atmosphere.
- LBLuis BarreraAug 19, 20255.0Elvia, Patty, & Ere were the most professional workers. They are fast and very polite. Will Comes back again ! 🙌
Frequently Asked Questions About Subway
What are the operating hours for Subway at 3620 Katy Freeway in Houston?
Subway at 3620 Katy Freeway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
What types of meals does Subway at 3620 Katy Freeway serve?
This Subway location serves breakfast, lunch, and dinner.
Does the Subway at 3620 Katy Freeway offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I dine in at the Subway on 3620 Katy Freeway?
Yes, this Subway offers dine-in service along with takeout.
Is catering available at Subway at 3620 Katy Freeway?
Yes, catering services are available at this Subway location.
How can I view the menu or place an order for Subway at 3620 Katy Freeway?
You can view the menu and place orders online via their menu URL https://subway.com/en-us/restaurant/28320-0/menu/.
What is the address and contact number for Subway at 3620 Katy Freeway?
The address is 3620 Katy Freeway, Suite C, Houston, TX 77007. The phone number is +1 832-692-7919.
What nearby places can I visit before or after eating at Subway on 3620 Katy Freeway?
You can visit Fundamentally Music, a music and language school and venue, or Defy Pilates for a workout nearby.
Are there other dining options near the Subway at 3620 Katy Freeway?
Yes, Pizza Hut is nearby if you would like to try pizza or other fast food options.
What services near Subway at 3620 Katy Freeway can help with health and wellness?
Nearby you can find Health Fit Pharmacy for your medication needs and Boost Pilates The Heights for fitness activities.