Subway

3.7
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 850 FM 1960 W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
850 FM 1960 W, Houston, TX
77090, United States

Hours

Reviews

3.7
202 reviews
5 stars
96
4 stars
33
3 stars
22
2 stars
13
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, but there were complaints about incorrect orders and food safety issues.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and language barriers that made ordering difficult.

Cleanliness Concerns

Several customers reported unsanitary conditions, including dirty bathrooms and concerns about food handling practices.

Availability Problems

Customers frequently mentioned items being out of stock or not available, leading to dissatisfaction with their orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences overall.
  • JA
    Jim Alexander
    Oct 31, 2025
    5.0
    Great food and fast service!
  • EB
    Ebony Buckner
    Oct 1, 2025
    2.0
    The young girl that made my sandwiches, wasn't welcoming and seemed to not want to be there. She also used the same gloves for both sandwiches with different meats. I don't know where they find these people.
  • WR
    Waskom Russell
    Sep 12, 2025
    1.0
    This subway restaurant is a health hazard. Employees consistently return to work without washing their hands. They never wash their hands before putting on gloves.
  • FA
    Forever Art Ana
    Sep 3, 2025
    1.0
    El lugar estaba sucio , su baño estaba clausurado o no dejan usarlo mala atención
  • MW
    MARO WORLD
    Aug 23, 2025
    5.0
    ⭐⭐⭐⭐⭐ I had an amazing experience at Subway! The restaurant was clean, welcoming, and everything was fresh and delicious. I want to give a special shoutout to Mr. Gerardo and Mr. David for their outstanding service. They were friendly, professional, and went above and beyond to make sure my order was perfect. It’s rare to see this level of care and attention to detail, and they truly made my visit a great one. Thank you, Mr. Gerardo and Mr. David, for your hard work and exceptional hospitality—you both represent Subway at its very best!

Frequently Asked Questions About Subway

What are the operating hours of Subway at Red Oak Shopping Center?

Subway at 850 FM 1960 W, Houston, TX, is open from 9:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sunday.

Does Subway at this location offer catering services?

Yes, this Subway location provides catering services to assist with your event needs.