Subway

3.4
240 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 5388 W 34th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5388 W 34th St, Houston, TX
77092, United States

Hours

Reviews

3.4
240 reviews
5 stars
99
4 stars
42
3 stars
23
2 stars
14
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.

Service Speed

Many customers reported slow service, with long wait times for orders and inconsistent efficiency depending on the staff present.

Food Quality

While some customers enjoyed the food, others complained about incorrect orders, missing items, and overall poor quality.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.

Operational Hours

Customers frequently noted that the store did not adhere to posted hours, often closing early or not opening on time.
  • TM
    Tisha Harvey (Lady Marie)
    Nov 13, 2025
    2.0
    I came to this subway on November 13 at 3:15 PM and a woman attempted to fix my sandwich with gloves she had on after taking money from the previous customer. When I asked her was she going to change her gloves she looked at me in a rude way and stated do you want me to change my gloves? I replied to her that would be the clean thing to do. She proceeded to go change her gloves with an attitude, which is then her coworker came to assist me with a completing my sandwich with clean gloves on. So my issue is if you’re so freely to be nasty in front of customers what are you doing behind customers back when it’s time to cut up the vegetables and clean. Management needs to delegate staff on infection control because that was nasty and disrespectful. What she did but thank God her coworker was there to help assist me. He was great.
  • JA
    Justin Ashley
    Nov 5, 2025
    5.0
    Troy is always courteous kind and professional
  • MO
    Mohamed Omar
    Nov 2, 2025
    1.0
    Work was rude and denied me service
  • PR
    Priscelda Ruiz
    Oct 15, 2025
    5.0
    Awesome service. Moved quickly and efficiently when making my sandwhich. The two guys made it a thoroughly happy experience. Best time I have been here ever!!!
  • MG
    Mariangel Gonzalez
    Oct 8, 2025
    1.0
    En los horarios publicados cierran a las 10, son las 9:46pm y ya están cerrados.

Frequently Asked Questions About Subway

What types of meals does Subway at Northbrook Shopping Center serve?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours of Subway in Houston on weekdays?

Subway is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 10:00 PM on Sunday.