Subway

3.4
243 reviews
Get DirectionsCallWebsite

Business Details

5388 W 34th St, Houston, TX
77092, United States
(713) 956-6139
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5388 W 34th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5388 W 34th St, Houston, TX
77092, United States

Hours

Reviews

3.4
243 reviews
5 stars
100
4 stars
42
3 stars
23
2 stars
14
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of disrespectful behavior noted.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders, missing items, and food quality issues.

Cleanliness

Multiple reviews mentioned unsanitary conditions and a dirty restaurant environment.

Service Speed

Customers experienced inconsistent service speed, with some reporting fast service while others faced long wait times.

Operational Issues

Frequent complaints about the store closing early or not adhering to posted hours.
  • CC
    Carlos Cuebas
    3 days ago
    1.0
    Nothing has changed at this location, rude employees and try to make your sandwiches without changing gloves, when confronted they shrug you off. Someone needs to alert the health department and have this place closed down. To the owner I say think about it this is a good location to loose over bad employees, it just takes a little training. To the employees I say if you don't like working here then look elsewhere, don't make customers pay because of your discontent.
  • GM
    Garcia Mary
    Dec 30, 2025
    1.0
    0 stars sloppy work on sandwiches bad customer service they didn’t have all meats or condiments out it’s 7:52 pm on a Tuesday didn’t have all cheese out lettuce rotting horrible
  • MG
    MG Garcia
    Dec 20, 2025
    5.0
    Fast service and the guy is super nice
  • TM
    Tisha Harvey (Lady Marie)
    Nov 13, 2025
    2.0
    I came to this subway on November 13 at 3:15 PM and a woman attempted to fix my sandwich with gloves she had on after taking money from the previous customer. When I asked her was she going to change her gloves she looked at me in a rude way and stated do you want me to change my gloves? I replied to her that would be the clean thing to do. She proceeded to go change her gloves with an attitude, which is then her coworker came to assist me with a completing my sandwich with clean gloves on. So my issue is if you’re so freely to be nasty in front of customers what are you doing behind customers back when it’s time to cut up the vegetables and clean. Management needs to delegate staff on infection control because that was nasty and disrespectful. What she did but thank God her coworker was there to help assist me. He was great.
  • JA
    Justin Ashley
    Nov 5, 2025
    5.0
    Troy is always courteous kind and professional
Read more reviews on Google

Frequently Asked Questions About Subway

What types of meals does Subway at Northbrook Shopping Center serve?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours of Subway in Houston on weekdays?

Subway is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 10:00 PM on Sunday.