Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5388 W 34th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while a few praised friendly and efficient service.
Cleanliness
Several reviews mention unsanitary conditions and poor hygiene practices, particularly regarding food handling and the restaurant's overall cleanliness.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and incorrect orders, leading to dissatisfaction.
Operational Issues
Customers frequently noted problems with store hours, including early closures and unavailability of menu items.
PA
pilin pierina añez
Feb 21, 2026
1.0
Muy mal servicio de parte del trabajador que atiende.
Estuve más de 20 min esperando una orden y al momento de entregarla estaba con groserías.
DA
Daniel Alonzo
Feb 7, 2026
1.0
I ordered online to save time, but when I arrived, my sandwich hadn’t even been started. The staff only began preparing it after I checked in, and I had to wait an extra 10 minutes. Ordering ahead should mean the food is ready or close to ready at pickup time. Overall, the service did not meet expectations.
AA
Allen Alonzo
Feb 4, 2026
1.0
Showed up at 9:27pm and the employee had the door locked and closed and refused to open. What’s the point of closing at 10 if your employees close early
YP
Yonaiker Paz
Jan 27, 2026
1.0
El chico que atienda en el día , es un mal educado no se le puede hablar por que te responde mal de mi parte más nunca vuelvo a comprar en esa tienda
VL
vicenta llanas
Jan 19, 2026
1.0
So the cashier/server is a female I had 2 orders mine and for my boss I told what sandwich we wanted and my boss was on the phone so she can let her know what to put on it, the cashier had my sandwich first and my pasta. Second so I told her, let's do my boss's sandwich first. So I can hang up. She got upset, squeezed our sandwiches and slammed them on the counter. And just kept making qrunting noises. All because I wanted to do my bosses sandwich first, my boss and I were not small talking either just straight to her order then I hung up the phone, as I was leaving I told her to call in help because she is to impatient to serve on her on. This was at 10:59am 34th st 1/19/26 please be kind and courteous to people, your mood brings others down keep your feelings outside the business please