Subway

3.5
281 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 2838 Highway 6 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2838 Highway 6 South, Houston, TX
77082, United States

Hours

Reviews

3.5
281 reviews
5 stars
148
4 stars
26
3 stars
18
2 stars
5
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and long wait times.

Cleanliness

Many reviews highlighted the cleanliness of the store and restrooms, with several customers expressing satisfaction with the overall hygiene.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh ingredients, others complained about cold or poorly made sandwiches.

Order Issues

Several customers faced problems with their orders, including incorrect items, unfulfilled online orders, and poor handling of refunds.

Staff Communication

There were complaints about language barriers and staff not understanding orders, which led to frustration among customers.
  • AS
    anasse shaikh
    Oct 25, 2025
    1.0
    I made an order of 2 sandwiches and 20 min later after I come to pickup they said they out of something and didn’t even make the order and I had to wait another 20 min for it
  • LL
    Lauren
    Oct 21, 2025
    1.0
    I swear Subway has gone downhill SO much over the past few years- I neverrrrr eat Subway, only like once a year when I’m craving it lol & today just reminded me why I don’t eat here anymore… So I waited about 10 minutes before anyone took my order (there were two people working, one of them was helping another customer, the other one was in the back). The one in the back came up to me & asked me what I wanted, told her the bread & then asked what meat & I said turkey. She just shook her head no…. I said “no?” She said “no turkey & no ham” I said ok never mind & left. I’m sorry, but what Subway doesn’t have turkey or ham on deck? So annoying 🥴 don’t recommend!
  • CG
    Carla Garcia
    Oct 17, 2025
    5.0
    Everything very clean: at last a Subway store makes me feel pleased with the cleaning, I congratulate them on the food and the very friendly treatment.
  • SB
    Sonny Brewer
    Oct 6, 2025
    3.0
    Ew.
  • LG
    Lawanda Gatson
    Sep 7, 2025
    5.0
    Bread was fresh but tomatoes was over ripe and the cashier/sandwich maker took her time waiting on me to take my order and I had to ask 3 times for more lettuce on my sandwich because each time she would grab a pinch as if that’s all she had left for the day.

Frequently Asked Questions About Subway

What are the operating hours of Subway at West Oaks Center?

Subway at West Oaks Center is open every day from 8:00 AM to 9:00 PM.

Where is the Subway restaurant located?

It is located at 2838 Highway 6 South, Suite F, Harris, Houston, TX 77082, inside West Oaks Center.