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Subway

3.5
(283 reviews)

Business Details

(713) 382-7489
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 2838 Highway 6 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2838 Highway 6 South, Houston, TX
77082, United States

Hours

Reviews

3.5
283 reviews
5 stars
148
4 stars
26
3 stars
18
2 stars
5
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service from staff, including language barriers and unprofessional behavior.

Cleanliness

While some customers praised the cleanliness of the store and restrooms, others reported unsanitary conditions and even pest issues.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh ingredients while others complained about cold, tough bread and missing items.

Customer Service

Despite some negative experiences, many customers highlighted friendly and attentive staff, particularly praising individual employees for their excellent service.
  • KK
    KayCii Kash
    Jan 30, 2026
    1.0
    the restroom is always closed and never open to customers . But have a sign on the door saying paying customers can use the restroom lol
  • MM
    MACTEC
    Jan 26, 2026
    1.0
    I ordered a sub and got cookies free and the delivery guy didn't gave me the cookies and ran.
  • AS
    anasse shaikh
    Oct 25, 2025
    1.0
    I made an order of 2 sandwiches and 20 min later after I come to pickup they said they out of something and didn’t even make the order and I had to wait another 20 min for it
  • LL
    Lauren
    Oct 21, 2025
    1.0
    I swear Subway has gone downhill SO much over the past few years- I neverrrrr eat Subway, only like once a year when I’m craving it lol & today just reminded me why I don’t eat here anymore… So I waited about 10 minutes before anyone took my order (there were two people working, one of them was helping another customer, the other one was in the back). The one in the back came up to me & asked me what I wanted, told her the bread & then asked what meat & I said turkey. She just shook her head no…. I said “no?” She said “no turkey & no ham” I said ok never mind & left. I’m sorry, but what Subway doesn’t have turkey or ham on deck? So annoying 🥴 don’t recommend!
  • CG
    Carla Garcia
    Oct 17, 2025
    5.0
    Everything very clean: at last a Subway store makes me feel pleased with the cleaning, I congratulate them on the food and the very friendly treatment.

Frequently Asked Questions About Subway

What are the operating hours of Subway at West Oaks Center?

Subway at West Oaks Center is open every day from 8:00 AM to 9:00 PM.

Where is the Subway restaurant located?

It is located at 2838 Highway 6 South, Suite F, Harris, Houston, TX 77082, inside West Oaks Center.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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