Subway

4.1
312 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 19754 Highway 249 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
19754 Highway 249, Houston, TX
77070, United States

Hours

Reviews

4.1
312 reviews
5 stars
225
4 stars
17
3 stars
7
2 stars
7
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly and attentive service, particularly highlighting employees like Edwin and Amari.

Food Quality

The food received positive feedback for being fresh, well-prepared, and delicious, with many customers expressing satisfaction with their orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews mentioning a clean environment and well-maintained facilities.

Payment Issues

Some customers reported issues with payment methods, specifically regarding the inability to pay by card and lack of change for cash transactions.

Management Concerns

A few reviews mentioned negative experiences with management, particularly regarding rudeness and service delays.
  • GR
    Gabriela Ramirez
    Oct 20, 2025
    1.0
    The Hispanic manger on duty with glasses, was very rude. He made waited 10 mins to order food just for him to walk to his car to get his phone charger. While the lady in the back was on the phone. I had to say “hello” several times for her to even hear me. Then they manger comes in being even more rude as she is trying to charge me. Further being rude to the male customer after me. If you have a personal problem leave that at the door and stop projecting your feelings on to someone else.
  • AS
    Amarilis Susana
    Oct 17, 2025
    1.0
    Fui a comprar hoy mi sandwich como siempre y como es posible que a la hora de pagar no pueda pagar en tarjeta porque el chico que me atendio me dijo que por el momento no tenian el metodo de pagar el tarjeta, asi que decidi pagar en efectivo pero tampoco el chico tenia dinero en su caja para devolverme. Entonces como un lugar esta abierto asi?? Ni para pagar en tarjeta ni para poder devolverme
  • LL
    Leopold
    Sep 19, 2025
    1.0
    Fui a comprar a este Subway y no tenían cambio para devolverme entonces elegí la opción para pagar en tarjeta y tampoco la tenían disponible. Como una empresa pierda a un cliente
  • HF
    Hadax32 Fam
    Sep 5, 2025
    1.0
    How you going to have a sign that says open at 9am but still be closed almost at 10am this is ridiculous reoccurring event at this location, try to come here for lunch because I work at lowes. I'll take my money somewhere else who actually wants it!
  • DT
    Dreama Taft
    Aug 13, 2025
    5.0
    Edwin provided amazing customer service!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 19754 Highway 249, Kroger Center Cyspresswood, Houston, TX 77070.

What are the operating hours of this Subway location?

This Subway is open every day of the week from 9 AM to 10 PM.