Subway

4.0
351 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 5209 Lockwood Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5209 Lockwood Drive, Houston, TX
77026, United States

Hours

Reviews

4.0
351 reviews
5 stars
193
4 stars
65
3 stars
47
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several mentioning poor attitudes and lack of friendliness.

Cleanliness

The restaurant received positive feedback for its cleanliness, with multiple reviews highlighting clean dining and restroom facilities.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh sandwiches while others complained about soggy or poorly made items.

Communication Issues

Several customers noted language barriers and poor communication from staff, which affected their overall experience.

Service Speed

While some customers praised the quick service, others experienced long wait times and issues with order accuracy.
  • JM
    Jay Moctezuma
    Nov 13, 2025
    1.0
    I Tried to order a avocado sandwich I asked can I switch for teriyaki And they said No I then asked okay can we make the same type of sandwich but you charge me extra for the meats and the avocado that’s perfectly fine with me instead the Lady walked away in frustration after telling me no they then began to speak to in Spanish Trying to talk down on me And I speak Spanish too and let them know they can charge me extra but to please just make the regular chicken into teriyaki chicken Again was told no Just to make it from scratch so I did and I was charged more which I was perfectly fine in doing so. I got the worst made sandwich doesn’t look appetizing and then the Manager and worker went in to the back to hide when I wanted to complain that my sandwich was made Sloppy outta I’ll intent La próxima vez aprende a hablar con los clientes correctamente y no cambies de idioma solo para ocultar tus malas palabras
  • MP
    Manuel Pineda
    Oct 6, 2025
    5.0
    The sandwich was good, my son loves eat there
  • DW
    Diamonds' Williams
    Sep 22, 2025
    5.0
    Clean restroom. As a metro driver i really appreciated their friendliness .
  • BG
    Brandy G.
    Sep 13, 2025
    3.0
    They acted like they didn't wanna do their job or make sandwiches
  • CL
    Cindy Rose Lewis
    Aug 13, 2025
    1.0
    The ladies in the front were very rude no one had name tags. They tried to tell me I couldn’t get use my coupon on regular daily sandwiches, when I just purchased an all American the day before … Just rude very unprofessional

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway is located at 5209 Lockwood Drive, Harris, Houston, TX 77026, next to Texaco.

What are the operating hours of the Subway at 5209 Lockwood Drive?

It is open Monday to Friday from 6:00 AM to 10:00 PM, Saturday from 7:00 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.