Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5209 Lockwood Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
354 reviews
5 stars
195
4 stars
65
3 stars
47
2 stars5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several mentioning poor attitudes and lack of helpfulness.
Food Quality
Numerous reviews highlighted issues with food quality, including raw or poorly made sandwiches, and complaints about overcharging for items.
Cleanliness
Some customers praised the cleanliness of the restaurant and restrooms, while others noted inconsistencies in service and food preparation.
Communication Issues
Several reviews pointed out language barriers and poor communication from staff, leading to misunderstandings and dissatisfaction.
- ESE Silas4 days ago1.0Genuinely disappointed in whoever was being extremely lazy and nasty by serving me raw bacon on my sandwich. i placed this order through doordash and left a review on there but being served raw food is not something i feel should be taken lightly especially when you’ve already eaten it. This is EXTREMELY lazy on behalf of the worker knowing that toasting those subway sandwiches takes less than a minute. Shame on YOU ALL for allowing this behavior in your establishment. As a community why are we serving people RAW PORK? please do better on informing your employees about serving raw food because this is truly truly unacceptable.
- JMJay MoctezumaNov 13, 20251.0I Tried to order a avocado sandwich I asked can I switch for teriyaki And they said No I then asked okay can we make the same type of sandwich but you charge me extra for the meats and the avocado that’s perfectly fine with me instead the Lady walked away in frustration after telling me no they then began to speak to in Spanish Trying to talk down on me And I speak Spanish too and let them know they can charge me extra but to please just make the regular chicken into teriyaki chicken Again was told no Just to make it from scratch so I did and I was charged more which I was perfectly fine in doing so. I got the worst made sandwich doesn’t look appetizing and then the Manager and worker went in to the back to hide when I wanted to complain that my sandwich was made Sloppy outta I’ll intent La próxima vez aprende a hablar con los clientes correctamente y no cambies de idioma solo para ocultar tus malas palabras
- MPManuel PinedaOct 6, 20255.0The sandwich was good, my son loves eat there
- DWDiamonds' WilliamsSep 22, 20255.0Clean restroom. As a metro driver i really appreciated their friendliness .
- BGBrandy G.Sep 13, 20253.0They acted like they didn't wanna do their job or make sandwiches
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway is located at 5209 Lockwood Drive, Harris, Houston, TX 77026, next to Texaco.
What are the operating hours of the Subway at 5209 Lockwood Drive?
It is open Monday to Friday from 6:00 AM to 10:00 PM, Saturday from 7:00 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What meal options are served at this Subway location?
They serve breakfast, lunch, and dinner, including Footlongs, 6” sandwiches, wraps, salads, and cookies.
Does Subway at this location offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and delivery options for orders.
Can customers dine in at this Subway restaurant?
Yes, dine-in service is available at this Subway location.
Does the Subway at 5209 Lockwood Drive offer catering services?
Yes, this Subway offers catering services to assist with your event needs.
What is a nearby landmark to help find the Subway restaurant?
The Subway is located next to Texaco Houston, a convenient gas station and convenience store.
Are there public transit or notable locations near the Subway that might help visitors?
Yes, nearby places include Metro by T-Mobile for mobile services and Lockwood Park Run/Walk Trail for outdoor activities, making it convenient for visitors to combine stops.
What dining options are available near the Subway at 5209 Lockwood Drive?
Nearby dining options include McDonald's and Timmy Chan, offering alternatives or additional choices before or after your visit to Subway.
How can customers place orders online for the Subway at 5209 Lockwood Drive?
Orders can be placed quickly and easily via the Subway app or online at https://subway.com/en-us/restaurant/58693-0/menu.