About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 9421 Mesa Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
176 reviews
5 stars
79
4 stars
27
3 stars
7
2 stars
8
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude customer service, particularly from older female staff members.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items and incorrect orders.
Cleanliness
While some customers praised the cleanliness of the location, others noted unsanitary conditions and a lack of stocked supplies.
Speed of Service
Customers had mixed experiences regarding service speed, with some appreciating quick service while others faced long wait times.
Staff Training
There were multiple comments indicating a need for better staff training and customer service skills.
- ACAle CortezNov 10, 20251.0I arrived at 9:05 PM and they wouldn't give me avocado because they were about to close; there were 55 minutes left. If they don't want to work, they should quit.
- RRRigo RoNov 7, 20251.0Very bad customer service and extremely rude lady's that dont speak proper English didn't want to make my sub my way she said condiments firts before veggies if not I couldn't add after i said fine i added what i wanted continued and ask for extra spinach lady said it'll extra i agreed and said my wife is pregnant make the sub my way ill pay any extras no worries she said with out adding extra "thats already extra cant add no more" lol at that point i walked out they are horrible will never go back and i live 2min away from it shame
- AEAshley EveretteNov 5, 20251.0Very Terrible Service: I’m on google writing a review for fast food which is crazy but no greet, just stared as I walked in, told me to wait, didn’t help one bit try to find my order which was under my last name. That young girl y’all got working 3-4pm on Wednesday Nov. 5th, terrible attitude that’s bad for business, I mean it costs people nothing to be kind
- BEBryan EspinalesNov 1, 20251.0The old lady that works there is rude and mean. Horrible customer service.
- ZPZaida PazSep 26, 20255.0Buena experiencia de este lugar .. el muchacho que nos atendió con muy buen trabajo..
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
The Subway restaurant is located at 9421 Mesa Dr in the Mesa Tidwell Shopping Center, Houston, TX 77028.
What are the operating hours of this Subway location?
This Subway is open every day from 9:00 AM to 10:00 PM.
What types of meals are served at this Subway?
Breakfast, lunch, and dinner are served at this Subway location.
Which ordering and pickup options does this Subway offer?
This Subway offers in-store pickup, curbside pickup, and delivery services for customer convenience.
Does this Subway offer catering services?
Yes, catering services are available to assist with any catering needs you may have.
Can customers dine in at this Subway?
Yes, customers can dine in at this Subway restaurant.
How can I view the menu or place an order online?
You can view the menu and place orders online via the Subway website or app at https://subway.com/en-us/restaurant/13634-0/menu/
Are there any nearby places I can visit before or after eating at Subway?
Yes, nearby places include Fiesta Mart #23 for grocery shopping, DNA Pharmacy for health needs, and City Gear for retail and shoe shopping.
Is there a tax or financial service near this Subway location?
Jackson Hewitt Tax Service is nearby if you need accounting or financial advising services during your visit.
Are there any hair salons or beauty shops near the Subway?
Yes, the Mesa Beauty and Barber Shop is located nearby for hair salon services.