Subway

3.8
240 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 5644 FM 1960 West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5644 FM 1960 West, Houston, TX
77069, United States

Hours

Reviews

3.8
240 reviews
5 stars
120
4 stars
46
3 stars
18
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

While some customers praised the freshness and taste of the food, others complained about incorrect orders and unsatisfactory portions.

Cleanliness

The store was frequently noted as clean, but there were concerns about hygiene practices among staff.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some being friendly and others described as rude or unprofessional.

Operational Issues

Customers experienced issues with the store's hours and availability, including being turned away when the store was supposed to be open.
  • SR
    Susan Robles
    Nov 15, 2025
    1.0
    They close at 11pm SATURDAY NIGHT . We pulled up @9:34pm with the sign OPEN turned on and door unlock but the lights were turned off . The worker then came out turned the lights on and with a down mood took our order and literally put three SLICES OF TURKEY MEAT ON A FOOT LONG . 3-4 slices of everything you asked . 3 cucumber, bell pepper .. all I asked for more and literally PUT ONE MORE VEGETABLE. Completely disappointed . We walked out before 10pm and he turned off the lights again . THEY ARE NOT SUPPOSED TO CLOSE TILL 11pm .
  • HV
    Henry Villatoro
    Oct 22, 2025
    1.0
    No one acknowledges you to take the order, guess they’re too busy listening to music on their phone! Oh and things they offer aren’t even in stock.
  • KW
    Kamari Williams
    Sep 21, 2025
    1.0
    Your door is unlocked and the open sign is on ....so one would assume that you are taking customers. I Walk in only to be told that he wasnt taking customers until 9 am(8:47am) . Sir , your door is open and the open and its only 10 more minutes. Sign is illuminated.....why can't you ? This place doesn't have to worry about me again . I also read the reviews after it happened . Its a wonder they haven't closed . Seems like poor service here is the standard.
  • TR
    Treshawn Reed
    Aug 10, 2025
    5.0
    Good
  • TR
    Treshawn Reed
    Aug 10, 2025
    5.0
    Good

Frequently Asked Questions About Subway

Where is Subway located at Champion Forest Center?

Subway is located at 5644 FM 1960 West, Suite B, in Harris, Houston, TX 77069, at Champion Forest Center.

What are the operating hours of Subway at Champion Forest Center?

Subway is open Monday to Saturday from 8:00 AM to 11:00 PM, and on Sunday from 9:00 AM to 10:00 PM.