Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 12311 S Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
232 reviews
5 stars
113
4 stars
54
3 stars
26
2 stars
12
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, leading to a negative dining experience.
Cleanliness
Some reviews highlighted the cleanliness of the establishment, while others reported unsanitary conditions.
Food Quality
Mixed feedback on food quality; some enjoyed their meals while others complained about missing ingredients and poor sandwich preparation.
Operational Issues
Customers expressed frustration with inconsistent hours of operation and being turned away despite posted hours.
Staff Attitude
Several reviews noted a lack of friendliness and engagement from employees, impacting overall customer satisfaction.
- CHClarissa HernamdezOct 29, 20251.0Horrible experience we visited this place today 10/29/2025 @9:42pm The lady was there was super rude to us and my daughter. And she didn’t even took our order.
- JLJessica LopezOct 28, 20251.0Need to change hours of operation. Got there at 9pm and through the glass the lady said it was closed.
- JLJaqueline LaraOct 20, 20251.0Horrible service!! Never going back to that location, get better employees!!
- JPJencarlos PadillaSep 29, 20254.0The oven was not working and
- JHJoyanna HamiltonSep 24, 20251.0If it wasn’t for the fact that I was generally needing to eat to take my meds, I would have just passed. I walked in from being out all evening, she watched me pull in and then walked behind the wall. I walked inside, where I stood for about two minutes before calling out for assistance twice. She walked around annoyed, washed her hands, dried them, and put on her gloves, then just stared at me. I stated that I would like a Cold Cut Trio; she opened the bread storage and pointed and stared. I asked, “Do you not speak?” She literally shook her head “no” and pointed again. I legit started to walk out, but I really needed to eat something. I usually keep some snacks on me — this reminded me to keep my inventory on par. I absolutely hate giving my money to people who don’t give a damn about me. Never again!
Frequently Asked Questions About Subway
What are the operating hours for Subway at 12311 S Main St in Houston?
Subway is open Monday through Saturday from 8:30 AM to 11:00 PM, and on Sunday from 9:00 AM to 10:00 PM.
Does Subway at this location offer delivery and curbside pickup?
Yes, Subway offers both curbside pickup and delivery services for customer convenience.
Can I order breakfast, lunch, and dinner at this Subway location?
Yes, Subway serves breakfast, lunch, and dinner, providing a variety of meal options throughout the day.
Where is Subway located in Houston?
Subway is located at 12311 S Main St, #A, in the South Main Shopping Center area of Houston, TX 77045.
Does this Subway location provide catering services?
Yes, this Subway offers catering services to meet your group dining needs.
Is dine-in available at the Subway on South Main Street?
Yes, Subway offers dine-in services at this location for customers who wish to eat on-site.
Are there any liquor stores near Subway on South Main Street?
Yes, Fiesta Beverage Mart and Uno Mas Liquor are nearby liquor stores where you can shop before or after your Subway visit.
What options are available nearby if I need insurance services close to Subway?
Nearby insurance agencies include AAAA Insurance and Fred Loya Insurance, convenient for any insurance inquiries while you visit Subway.
What beauty and personal care services are close to Subway on S Main St?
There are several nearby beauty salons and spas such as Brown Sugar Hair Braiding, Sweet Nails, Eyebrow Express, and Milagro's 2 Beauty Salon where you can enjoy hair and beauty treatments.
How can I order food from this Subway location?
You can order easily through the Subway app or online at their official menu and ordering site provided in their profile.