Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 12171-A Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
2.7
170 reviews
5 stars
56
4 stars
13
3 stars
12
2 stars
8
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, language barriers, and lack of product knowledge.
Food Quality
Customers reported inconsistent food quality, including stale bread, missing ingredients, and poorly prepared sandwiches.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours, malfunctioning equipment, and low inventory of menu items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of the food on certain occasions.
- RRRob Roskey3 days ago5.0Great and fast service!
- AAAmit ArunDec 2, 20251.0I went to this place close to the closing time and the attendant there refused me service telling me there are too many breads which was the weirdest response I was expecting for refusing service. The server had a language problem and could not communicate in simple English
- OLOlga LopezNov 4, 20251.0Horrible unfriendly service, very rude workers.
- JHJonathan HerreraOct 20, 20251.0The employees said they couldn't find my online order, even after confirming that I placed my order at the correct location. They then said that they couldn't make my food for me, even though my receipt showed that I already paid for it, and they they couldn't refund my money either. Essentially they just shrugged their shoulders and said "oh well, sorry.". I left without my food or my money and the employees offered no solutions.
- SMSam MaglittoOct 1, 20251.0Coupon machine did not work...no ice...only one cheese ..only one person behind counter....drink machine not working....crew could barely speak English
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway is located at 12171-A Katy Freeway, Tully Shopping Center, Houston, TX 77079.
What are the opening hours of the Subway at 12171-A Katy Freeway?
The Subway is open every day from 8:00 AM to 9:00 PM.
Does this Subway restaurant offer delivery and pickup services?
Yes, this Subway offers both in-store pickup and delivery services.
Which meals does the Subway at Katy Freeway serve?
They serve breakfast, lunch, and dinner.
Can I dine in at this Subway location?
Yes, the Subway offers dine-in service in addition to takeout and delivery.
How can I view the menu or place an order online?
You can view the menu and order online at https://subway.com/en-us/restaurant/4111-0/menu.
Is catering available at this Subway restaurant?
No, catering service is not offered at this location.
Which nearby restaurants can I visit before or after dining at Subway?
Nearby restaurants include Hibachi Grill and Buffet, Jimmy John's, King Seafood, Mikoto Ramen and Sushi Bar, Chili's Grill & Bar, Tonati Tacos & Ritas, Pokii Eatery, and It's Just Wings.
Are there fitness or recreational facilities near the Subway on Katy Freeway?
Yes, nearby fitness options include Biron Gymnastics, Planet Fitness, and Social Gym Club.
What nearby stores could I visit for mobile phone or electronic needs?
You could visit T-Mobile stores near the Subway location for mobile phones and electronics.