Does this Subway restaurant offer delivery and pickup services?

Yes, this Subway offers both in-store pickup and delivery services.

Which meals does the Subway at Katy Freeway serve?

They serve breakfast, lunch, and dinner.

Can I dine in at this Subway location?

Yes, the Subway offers dine-in service in addition to takeout and delivery.

How can I view the menu or place an order online?

You can view the menu and order online at https://subway.com/en-us/restaurant/4111-0/menu.

Is catering available at this Subway restaurant?

No, catering service is not offered at this location.

Which nearby restaurants can I visit before or after dining at Subway?

Nearby restaurants include Hibachi Grill and Buffet, Jimmy John's, King Seafood, Mikoto Ramen and Sushi Bar, Chili's Grill & Bar, Tonati Tacos & Ritas, Pokii Eatery, and It's Just Wings.

Are there fitness or recreational facilities near the Subway on Katy Freeway?

Yes, nearby fitness options include Biron Gymnastics, Planet Fitness, and Social Gym Club.

What nearby stores could I visit for mobile phone or electronic needs?

You could visit T-Mobile stores near the Subway location for mobile phones and electronics.

Brand Certified

Subway

2.7

(179 reviews)

Get Directions Order Menu Call Website

Business Details

12171-A Katy Freeway, Houston, TX

77079, United States

(832) 955-8315

https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway

Your local Houston Subway® Restaurant at 12171-A Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

Dine-inAvailable
Drive-throughNot available

Location

Subway

12171-A Katy Freeway, Houston, TX

77079, United States

Get Directions

Hours

Monday8:00 AM - 9:00 PM

Tuesday8:00 AM - 9:00 PM

Wednesday8:00 AM - 9:00 PM

Thursday8:00 AM - 9:00 PM

Friday8:00 AM - 9:00 PM

Saturday8:00 AM - 9:00 PM

Sunday8:00 AM - 9:00 PM

Reviews

2.7

179 reviews

5 stars

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic communication skills.

Operational Issues

Customers frequently reported that the location closes earlier than advertised and often runs out of menu items, leading to frustration.

Food Quality

Several reviews mentioned issues with food quality, including stale bread, lack of toppings, and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained facilities.

Staff Competence

Many reviews indicated that staff members struggled with basic English and product knowledge, impacting the overall service experience.

LD
Long Dang
Feb 14, 2026
1.0
Misleading promotion. They have buy 1 get 1 50% off foot long. The lady didn't tell me if I order 1 more meat (which i paid extra for) I will not get this promotion until everything is made. Won't be returning for a second time. They also lock the restroom door so you cannot use it.
FB
Fabiola Brandt
Feb 4, 2026
1.0
Horrible service. The sandwich was poorly made, and the staff’s communication was terrible. I arrived around 3:30 pm today and the experience was extremely disappointing. First and last time coming here.
BB
Byron
Jan 31, 2026
1.0
I went to this subway at 8:35pm to get food for me & my family.. They close at 9pm. The door was locked & the women inside was cleaning the floors. I asked her to open the door & she said they were closed. I told her through the glass they are supposed to be open until 9pm & pointer the sign at the door stating the hours which say 10am-9pm. She just replied “we are closed” It’s very obviously this employee wanted to leave early & was closing down at a time they should still be open. This is not a way to run a business & they lost a customer today.
6S
6MT Sedan
Jan 31, 2026
1.0
Terrible service, didn’t want to take my order, forced me to pay seperate from my friends, left my sandwich cold and didnt even give enough meat to start with, terrible attitude.
PK
Parker Knight
Jan 29, 2026
1.0
This was easily the worst Subway I’ve ever been to. The lady making the sandwiches was extremely rude and didn’t understand English making the ordering experience very difficult. Needless to say I will not be returning and I don’t recommend anyone visit this location