Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 8835 E Sam Houston Pkwy N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple reviews highlighted poor customer service, with staff displaying rude attitudes and unprofessional behavior.
Food Quality
Customers reported inconsistent food quality, with some sandwiches being poorly made or served cold.
Cleanliness
The location was noted for being clean and well-kept, although some reviews mentioned issues with food safety standards.
Staff Friendliness
While some customers praised friendly staff, others experienced negative interactions, indicating inconsistency in service.
Order Accuracy
Several customers complained about incorrect orders and issues with online ordering, leading to dissatisfaction.
AM
Ant MAN
Jan 26, 2026
1.0
I ordered in advance online and I come in to a cashier that doesn't speak English, subway worker sitting in the back and doesn't speak, at all. They never even started the order and just stared blankly at me when I brought up this issue. Do not go here
JK
Jackie King
Jan 19, 2026
3.0
They have a Black female that works in there on Little York Road and Eastex Freeway. She have a real nasty attitude. She argue with customers they need to get rid of her and I am a black female so it’s no racial thing but subway is gonna lose a lot of business because of her and the manager act like she’s scared of her I don’t know if anyone had an experience with her, but she all goes with everyone.
MM
Mariana
Jan 17, 2026
1.0
I ordered on the app and they gave me the wrong sandwich. Sandwich had only meat no veggies or add ons.
LJ
lonnetta Jones
Dec 13, 2025
5.0
Subway in Crosby is a great atmosphere, well kept Excellent service and food. But they are needing more workers and they are always low on lettuce, tomatoes, pickle, banana peppers etc. I'm giving them The Benefits of doubts they can improve! They are just needing more workers. And supplies!! Happy Holidays.Merry Christmas and a Safe New Year's 🎄🎄🎄 2026🎉🎉🎉
LC
Lauren Caldwell
Dec 3, 2025
1.0
This was hands-down the worst service I’ve ever received at any Subway. The girl with the gold teeth was unbelievably disrespectful. Her attitude was nasty from the moment we walked in — she didn’t listen, she rolled her eyes, rushed us, and acted like we were bothering her just by ordering.
It got so bad I had to tell her to move away from my food because her behavior was completely unprofessional and honestly disgusting. I’ve never had to say that to an employee anywhere.
The ONLY person who showed any type of customer service was the other young lady, and I genuinely felt bad she had to work next to someone like that.
Management needs to deal with this immediately because that kind of attitude should not be anywhere near customers or food.