Subway

3.5
290 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 11660 Westheimer brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11660 Westheimer, Houston, TX
77082, United States

Hours

Reviews

3.5
290 reviews
5 stars
136
4 stars
36
3 stars
26
2 stars
9
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality varies significantly; some employees are friendly and attentive, while others display poor communication and rude behavior.

Food Quality

Customers reported issues with food freshness and preparation, including stale bread, incorrect orders, and unsanitary practices.

Cleanliness

The restaurant's cleanliness is inconsistent, with some customers noting it as clean while others reported unsanitary conditions.

Ingredient Availability

Frequent complaints about missing ingredients and items, leading to dissatisfaction with the overall dining experience.
  • BB
    Benjamin Barklow
    2 days ago
    1.0
    Not sure if the Hispanic lady behind the counter was having a bad day. I’ve worked retail and service, so I get it, looked like she was working by herself. But benefit of the doubt only can go so far. I made an order and another lady came into make an order and asked for cheddar cheese. She told the lady we don’t have it and never had it. The lady left. I made a regular order that’s on the menu. She asked what sauce I wanted even though it’s part of the order. Had to clarify with her what was already meant to be on the order. She packaged the sandwich up and threw it on the thing in front of me. Sandwich was pretty good. But horrible service. Hope she gets the help she needs
  • RS
    Rahshanae Stanton
    Jan 5, 2026
    1.0
    Rude and dismissive to customers.
  • GR
    Gary Richard
    Dec 22, 2025
    5.0
    Janella is amazing!! This location is my favorite! She makes a great sandwich and has a great attitude
  • JM
    Joe Martinez
    Dec 21, 2025
    1.0
    ROACH INFESTED UNDERNEATH THE COUNTER WITH THE MEATS & VEGETABLES!!! DO NOT EAT HERE IF YOU VALUE YOUR LIFE!!! ALSO SELLING OLD HARD BREAD.
  • SU
    Star N (Unknown)
    Dec 12, 2025
    1.0
    Why can’t I automatically get napkins with my online order!!!! Who doesn’t need napkins with their prepaid FOOD?? Makes me wonder if staff even washes their hands

Frequently Asked Questions About Subway

What are the operating hours for Subway at Royal Oaks Plaza in Houston?

Subway at 11660 Westheimer, Suite 105, Houston, TX is open from 8:00 AM to 11:00 PM Monday through Saturday, and from 9:00 AM to 11:00 PM on Sundays.

Does this Subway location offer delivery or pickup options?

Yes, you can enjoy in-store pickup or have your order delivered from this Subway location.