Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 18022 Upper Bay Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Cleanliness
Several reviews noted the cleanliness of the store, with customers appreciating the tidy environment.
Food Quality
Most customers enjoyed the freshness and quality of the food, although there were some complaints about incorrect orders.
Inconsistent Experiences
A few reviews mentioned negative experiences with service, including rudeness and issues with online orders.
AS
Aniyah Sam
Feb 13, 2026
5.0
They were super nice and customer service was amazing Andrea was nice
VB
Vip Brothers
Feb 12, 2026
5.0
I love this place love staff love the service or the customer service too and the food,10/10 staff and coming back.
EG
Elijah Gonzalez
Feb 9, 2026
5.0
Really solid Subway location. Staff was friendly, everything looked clean, and my sandwich came out fresh and exactly how I wanted it. They were generous with the toppings and the bread tasted great. Definitely one of the better Subway experiences I’ve had .I’ll be back.
MA
Madelyn Alvarez
Jan 1, 2026
5.0
Atención de calidad, las chicas siempre son muy amables, se merecen un aumento👍🏻
AM
Abhirup Maity
Dec 28, 2025
1.0
Today we came. The worker was showing attitude the entire time. When we were paying we had a coupon that the worker said would work when we entered the store and when she scanned it, it didn’t work. We have been using these coupon from subway themselves for years. This was the first time we had this problem. The coupon expires in February. After we paid the worker tossed the food across the counter rudely. We came here on Dec 28, 2025 at around 4:30pm