Subway

3.7
354 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 11096 Fondren Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11096 Fondren Rd, Houston, TX
77096, United States

Hours

Reviews

3.7
354 reviews
5 stars
173
4 stars
60
3 stars
34
2 stars
21
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is reported to be clean, but there are multiple complaints about unsanitary practices by staff.

Customer Service

Many customers experienced rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

There are consistent complaints about the quality and freshness of the food, including stale bread and insufficient toppings.

Order Accuracy

Numerous reviews mention incorrect orders and poor handling of online orders, causing frustration among customers.

Service Speed

Customers noted slow service, with long wait times and understaffing being common issues.
  • SK
    Shavonne Kearney
    Nov 2, 2025
    1.0
    The store is always clean. The workers are very rude and the quality of food is subpar. The bread was stale and hard.
  • DD
    D'Andre Dillard
    Sep 14, 2025
    5.0
    My first time in this location. I enjoyed the staff and my food
  • DL
    Dayanara Lopez
    Sep 4, 2025
    5.0
    I like this place! Always is perfect 👌
  • CN
    Chinenye Nwaneri
    Aug 8, 2025
    3.0
    The lady who was handling the food was unhygienic with the food. She wore gloves to clean the surface area and used the same clothes to dish out food. That was quite irritating.
  • SM
    Sasha Mayberry
    Jun 1, 2025
    1.0
    If I could give this place a 0 I would. I ordered two sandwiches only for myself and my hubby. They completely got the order wrong and when I called they only thing they told me is they will remake it if I bring the sandwiches back. It this point I'm already at home. No, Im not coming back! I ordered online ahead of time for a reason. On top of messi g our sandwiches up it just seemed like the manager had no concern to help the issue. We will never ordered at this on again and I warn you not to as well. My hubby's philly cheese steak was nothing but bread and vegetables for at least 2/4th of the sandwich...

Frequently Asked Questions About Subway

What is the address of the Subway restaurant at Fondren SW Shopping Center?

The Subway restaurant is located at 11096 Fondren Rd, Harris, Houston, TX 77096, inside the Fondren SW Shopping Center.

What are the operating hours for the Subway located at 11096 Fondren Rd?

This Subway location is open every day from 9:00 AM to 10:00 PM.