Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13028 Veterans Memorial Hwy for the ultimate SONIC experience!
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers receiving incorrect items or food that tasted old.
Customer Service
Several customers experienced rude or unhelpful staff, contributing to a negative overall experience.
Operational Problems
Customers noted issues with the functionality of ordering systems and staff shortages, impacting service efficiency.
LW
Lonetta Williams
Oct 28, 2025
3.0
Slow service, they could not get my order correct. I will not be going there again. The food was not good.
KT
Kimberly T
Oct 18, 2025
1.0
This store is horrible. I ordered my food online and waited 20 minutes after I got there for them to bring me cold food. I asked to speak to a manager one never showed up, but the gentleman turned around and brought me some lukewarm fries and some lukewarm tater tots thinking that that would eat the sufficient. I explained to him that it was not and that I will be contacting corporate and leaving a review people pay harder money to come and eat at your establishment with there are other choices near your store. No one under no circumstances should be served food that's not warm and not hot and fresh if it's cold or start getting cold, you all need to look at offering a different alternative or preparing hot fresh food. Look at it this way if this is not something you will eat when you start your lunch break do not give it to me.
SR
shekina rodriguez
Oct 17, 2025
1.0
I tried to oder from the machine and someone came out to tell us to move because that slot didnt work so we go to drive thru and no one got on to take the oder. Very disappointed.
NR
nicolette reeves
Oct 7, 2025
1.0
Tanisha the lady is that’s walking the food to the car had the worst attitude. If she doesn’t like customers she shouldn’t work in customer service.
DQ
Deborah Q.R
Sep 18, 2025
1.0
This guy tried to tell me that Their onion rings are supposed to be looking like they cane straight out of a blender . The burger seems like it was thrown against the wall before it got to me . Spending $15 on a meal and getting trashy service and trashy food. .i tried to give them a second chance and they just keep disappointing our community! Trade these people in or shut it down !