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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9931 Almeda-genoa Rd for the ultimate SONIC experience!
Numerous customers reported long wait times, poor communication, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders.
Management Concerns
Several customers expressed dissatisfaction with management and staffing, citing disorganization and lack of training.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty equipment and food preparation areas.
Positive Experiences
A few customers praised specific staff members for their friendly service and noted that some food items were enjoyable.
NE
Nailah Emanuel
Feb 7, 2026
2.0
When I order an Oreo blizzard I expect there to be more Oreo. I shouldn’t have to ask for extra to get what a normal Oreo blizzard should have. If I wanted a vanilla blizzard I would have ordered that.
LT
LaQueshia Thompson
Jan 18, 2026
1.0
I pulled up to this location at exactly 12am. All lights were on and I seen the guy moving around. I sat at the speaker for 5mins. No one greeted me, so I pulled around hit the red button, not even a minute later all lights are turned off. I pull around again this time I stop at the window. The guy working tells me they are closed. I said well google says you all close at 1 am. He says no we close at midnight. I said, well it’s funny that when I pulled up all lights were on and as soon as I hit the red button you turned all lights off. Of course this a back and forth thing. Long story short, I’ll be calling to speak with the corporate office on Monday morning.
NC
natt CANTU
Jan 10, 2026
1.0
I'm here right now, according to the maps they close at 1 aM, the guy told me over the intercom that it's closed and then just left me hanging, he didn't even answer my question. Terrible customer service.
AC
Anthoney Chance
Jan 2, 2026
5.0
Awesome and good service with new management
MP
Monica Padilla
Dec 18, 2025
1.0
Why is every single Sonic wait times so long?!!?!? Waited 25 minutes just for a drink, fries, and cheddar peppers. Didn’t even get a chance to make it to the paying window before I left. I couldn’t stand in one spot a minute longer. My last straw was when the door was WIDE OPENED. And for what? Why is the door wide open? Flies, mosquitoes, all outsides bugs can get inside and Into my food? No thanks. Even when I left the line the door was still open….