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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9931 Almeda-genoa Rd for the ultimate SONIC experience!
Numerous customers reported extremely slow service, long wait times, and rude staff, leading to a frustrating experience.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including wrong items and missing components, contributing to customer dissatisfaction.
Food Quality
Customers frequently complained about the quality of food, mentioning cold, old, or improperly prepared items.
Cleanliness and Maintenance
The location was described as dirty and in disrepair, with broken equipment and unsanitary conditions noted by several reviewers.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
NC
natt CANTU
2 days ago
1.0
I'm here right now, according to the maps they close at 1 aM, the guy told me over the intercom that it's closed and then just left me hanging, he didn't even answer my question. Terrible customer service.
AC
Anthoney Chance
Jan 2, 2026
5.0
Awesome and good service with new management
MP
Monica Padilla
Dec 18, 2025
1.0
Why is every single Sonic wait times so long?!!?!? Waited 25 minutes just for a drink, fries, and cheddar peppers. Didn’t even get a chance to make it to the paying window before I left. I couldn’t stand in one spot a minute longer. My last straw was when the door was WIDE OPENED. And for what? Why is the door wide open? Flies, mosquitoes, all outsides bugs can get inside and Into my food? No thanks. Even when I left the line the door was still open….
CH
Cheyenne Hines
Oct 31, 2025
1.0
I’m starting to think that these people are still in my card information every time I come to the drive-through they always have to go and walk off with my car go to the front then come back use the other register and it takes them forever just to give me my car back This location is very sketchy.
RT
Robert Trevino
Oct 25, 2025
1.0
It'd be nice if the workers gave me the correct change instead of trying to pocket it. Not sure if they dont know how to count change or what but its happened multiple times at this location specifically.