Sonic Drive-In

3.8
780 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13310 West Little York for the ultimate SONIC experience!

Location

Sonic Drive-In
13310 West Little York, Houston, TX
77041, United States

Hours

Reviews

3.8
780 reviews
5 stars
357
4 stars
175
3 stars
84
2 stars
45
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items, and some customers even reported food safety concerns.

Cleanliness

Several customers noted that the location was dirty, including unclean restrooms and trash in the parking lot.

Staff Attitude

Feedback indicated that some staff members were rude or unhelpful, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that the food could be good when prepared correctly.
  • KA
    Kaitlyn Arthur
    Oct 26, 2025
    1.0
    Every time I go to this specific location I always get the chocolate chunk brownie blast. But I pay for extra mini M&Ms and brownie pieces just to end up getting whipped cream on top which I didn’t even ask for and there’s no add-ons inside the drink and the only add-ons are on top of the drink, I feel like I’m being ripped off of my money. The other location I go to does a wonderful job at adding in the additions and no whipped cream that I don’t ask for. I just want the person who is doing this to either be corrected or something because that’s just ridiculous.
  • ED
    Edouard Dubiton
    Oct 24, 2025
    3.0
    It's cheap, that's about it.
  • MT
    Michelle T
    Oct 14, 2025
    1.0
    Waited for 20 min, never got my order taken. Ended up leaving
  • JR
    Jessica Ruiz
    Sep 26, 2025
    1.0
    The car hop was nice, but the sonic blast tasted sour. Talk about a waste of money. I also tried to order the Ched R Peppers but was told they were no longer serving them. Funny thing is they are still on the menu. That was my final attempt at one of my childhood favorites restaurants.
  • TA
    Tracy Adams
    Aug 14, 2025
    5.0
    The car hop brought back change from my $20. She did not give us the .87 back, I guess she decided to keep it for a tip. I did pull up to the drive through to bring this situation to their attention. I wanted them to let the car hop know that I was prepared to give her a two dollar tip. If only she had not made the decision to take the coins. I would also like to say that it is possible she could not make change, as we've seen, the younger generation has difficulty with this. Regardless of the reason this needs to be addressed.