Sonic Drive-In

3.3
1695 reviews
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Business Details

9403 North Freeway, Houston, TX
77038, United States
(281) 504-7988
http://www.sonicdrivein.com/locations/us/tx/houston/9403-north-freeway/store-3561
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9403 North Freeway for the ultimate SONIC experience!

Location

Sonic Drive-In
9403 North Freeway, Houston, TX
77038, United States

Hours

Reviews

3.3
1,695 reviews
5 stars
623
4 stars
279
3 stars
202
2 stars
112
1 star
479

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a consistent problem with service quality.

Food Quality

Several reviews mentioned issues with food quality, including expired tastes and incorrect items, leading to dissatisfaction.

Management Concerns

Feedback highlighted poor management practices, including staff behavior and operational inefficiencies, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, suggesting that there are occasional positive experiences.
  • GG
    Guadalupe Galvan
    Jan 3, 2026
    1.0
    No ever responded in drive thru I HAD TO DRIVE UP I ordered on the app THEY TOOK FOREVER worse SONIC EVER!
  • YY
    Yosale
    Jan 3, 2026
    4.0
    Best Cherry limeade slush
  • JE
    Jeanette Edwards
    Dec 28, 2025
    1.0
    Horrible experience! I went last night to get cheese sticks and a burger. Got to the window and was asked cash or card which was odd. Gave them my card then after it was swiped they claimed their system was moving slow. They kept telling me that my card didn’t go through and I repeatedly told l them that it was pending on my side. The short lady with the gray cornrows decides to “cancel” and “refund my order”. I explained if their machine was moving so slow to the point you have to ask cash or card you could have just told me and all of this could have been avoided. BY THE WAY, this morning I woke up to the transaction actually going through! So ya’ll stole my money and gave me no food.
  • CJ
    Chesney Juniel
    Dec 28, 2025
    1.0
    Stopped by last night ordered & paid for only a route 44 Dr pepper. Waited over 20 minutes after the screen said it was already on its way.. then once I get my drink it's a medium, and when I tell them it's supposed to be a route 44 the lady tells me it what it said on the screen like lady you would have forgotten about me cause y'all already cleared it through if I didn't keep harassing y'all about my drink. Don't stop here it sucks
  • MD
    Mike Dennis
    Dec 12, 2025
    3.0
    The drive thru person did not listen to me about the details of my order or just decided to do as they pleased. I didn't check, I found out once I arrived to work & I was very disappointed and frustrated about it. It's not the 1st time neither, so I decided to do this rating on how I felt about that location. 👎🏾
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