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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9403 North Freeway for the ultimate SONIC experience!
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and long wait times.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and issues with food quality, leading to dissatisfaction.
Wait Times
Many customers experienced excessively long wait times for both ordering and receiving their food, often with little to no acknowledgment from staff.
Food Quality
While some customers enjoyed specific items, there were multiple complaints about food being stale, incorrect, or poorly prepared.
JG
Jack Grisham
3 days ago
1.0
If you wanna know everybody’s order or just what’s going on in the general conversation With the internals of sonic’s employees just go there you won’t ever get your order. Or get a chance to order.
EK
ernest kizzee
Feb 21, 2026
2.0
Service is poor
MM
Missunderstood Missunderstood
Feb 14, 2026
1.0
Every time you go to this place they ask u for exact change or debit or credit card but when u get your receipt it has the food but never the shakes or drinks and it say cash even if u paid with your card.
EG
emilio Guevara
Jan 23, 2026
1.0
Bad experience with the wana-b server/take your order person just rude.
He said something to me through the window as she was walking by with an order. I don't know if the mic is busted or what but
I pressed the button to order and within that time she comes up to my window with an attitude talking about" I said I would be right with you ". I began to look around like " complicated order, security "
She said " what do you want to order?"
At this point I'm like, " not a damn thing now".
Don't trust you with my food at this point.
I'm still parked here typing this up.
JE
Jeanette Edwards
Dec 28, 2025
1.0
Horrible experience! I went last night to get cheese sticks and a burger. Got to the window and was asked cash or card which was odd. Gave them my card then after it was swiped they claimed their system was moving slow. They kept telling me that my card didn’t go through and I repeatedly told l them that it was pending on my side. The short lady with the gray cornrows decides to “cancel” and “refund my order”. I explained if their machine was moving so slow to the point you have to ask cash or card you could have just told me and all of this could have been avoided.
BY THE WAY, this morning I woke up to the transaction actually going through! So ya’ll stole my money and gave me no food.