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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4355 E Sam Houston Parkway N for the ultimate SONIC experience!
Customers frequently reported long wait times, poor communication, and rude staff, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some items were reported as cold or poorly prepared, while others were praised for being fresh and tasty.
Order Accuracy
Numerous complaints about incorrect orders and difficulty in placing orders, leading to customer frustration.
Positive Staff Interactions
Some customers highlighted positive experiences with specific staff members who provided excellent service.
Inconsistent Experience
Overall experiences varied significantly by location, with some customers expressing loyalty to specific locations while others vowed not to return.
GT
Gail thomas
3 days ago
1.0
Its nasty dirty
WC
Wolf Connolly
Jan 24, 2026
5.0
Great stuff
KL
Kevin Lewis
Jan 12, 2026
1.0
Did not put my food in a bag just handed my delivery driver my food on the wrapper. No straw and took forever to prepare food.
RJ
Richard Juarez
Jan 3, 2026
4.0
Haven't been to this location since the remodeling. Its very nice lots of room to drive in and out. Service was fast and friendly considering the amount of cars in the drive thru, Foodwise the corndog was spot on, but I only received 1 packet of mustard. The drink was cold and refreshing. But the chili cheese tots were not hitting the mark. As my mom would say no love. Very little chili most tots were not touched with either cheese or chili. The onions were piled in one place. Good jalapeño spacing. The tots were at a good temperature, but the presentation made the whole experience disappointing. Prices are very good.
JP
Josh Proffitt
Nov 25, 2025
1.0
Pulled up to order.
Couldn't even get a word in what I wanted at the drive thru speaker, she just wanted to follow routine and speak over me while I was trying to be specific about what i wanted!
12:15am, no one else in line.