Service Quality
Customers frequently reported rude and unhelpful staff, with several instances of poor customer service and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Wait Times
Numerous customers expressed frustration over long wait times for orders, both in-store and through the drive-thru.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and lack of responsiveness to customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the food when it was prepared correctly.