Service Speed
Numerous customers reported extremely long wait times, often exceeding 20 minutes, with some waiting over 40 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback on staff behavior was mixed; while some praised friendly service, many others reported unprofessionalism and rudeness from employees and management.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing issues like cold items, poorly prepared meals, and even health concerns.
Management Issues
Multiple reviews pointed to poor management practices, including disorganization and lack of accountability among staff.