Sonic Drive-In

3.0
1584 reviews
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Business Details

12419 Kuykendahl Rd, Houston, TX
77014, United States
(281) 874-0599
http://www.sonicdrivein.com/locations/us/tx/houston/12419-kuykendahl-rd/store-3668
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12419 Kuykendahl Rd for the ultimate SONIC experience!

Location

Sonic Drive-In
12419 Kuykendahl Rd, Houston, TX
77014, United States

Hours

Reviews

3.0
1,584 reviews
5 stars
473
4 stars
244
3 stars
238
2 stars
130
1 star
499

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely long wait times, often exceeding 20 minutes, with some waiting over 40 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback on staff behavior was mixed; while some praised friendly service, many others reported unprofessionalism and rudeness from employees and management.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing issues like cold items, poorly prepared meals, and even health concerns.

Management Issues

Multiple reviews pointed to poor management practices, including disorganization and lack of accountability among staff.
  • ST
    Sylvia Thomas
    Dec 19, 2025
    1.0
    I don't know what's going on at this Sonic whenever I come they're never open I just came today December 19th they don't have a cook they may as well close down they never open for the early morning I don't know when they open but they never opened when I get off work from working overnight
  • RB
    Romonia Barnes
    Nov 11, 2025
    4.0
    I did not like the kosher pickles
  • NA
    Nora Avila
    Oct 22, 2025
    4.0
    Muy buen sabor de las burgers
  • KB
    Khaled Bakkar
    Sep 24, 2025
    1.0
    No longer serving the 2 piece cheese sticks.
  • SH
    Samantha Haywood
    Sep 14, 2025
    4.0
    Happy hour, drive thru
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