Brand Certified
Sonic Drive-In
3.0(1526 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
12419 Kuykendahl Rd, Houston, TX
77014, United States
Certified by Sonic Drive-In • Feb 22, 2026
(281) 874-0599
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/tx/houston/12419-kuykendahl-rd/store-3668
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12419 Kuykendahl Rd for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.0
1,526 reviews
5 stars
451
4 stars
232
3 stars
225
2 stars
126
1 star
492
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, leading to frustration and dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
While some customers praised the friendliness of the staff, many others criticized the unprofessional behavior and lack of responsiveness from employees.
Food Quality
Several reviews mentioned poor food quality, including items being overcooked, missing ingredients, and concerns about food safety.
Management Issues
Many customers expressed dissatisfaction with management, citing disorganization and a lack of effective leadership as contributing factors to the poor service experience.
- DPDauntless ProgressionFeb 11, 20265.0I don’t know who made that smash burger combo but that was possibly the best burger I’ve had In my life and I’m 40 lol!
- MCMolly CappsJan 19, 20261.0How are you supposed to close at 11 but closed 1030 placed a pickup took my money I pull up and was already closed 1030. Called twice because I saw the lady in the building still was ignored and proceeded to leave. Place needs to look into people can actually stay for closing or you need to update your hours
- AAAlexandria ArchangelJan 13, 20261.0Waiting on my order that I placed on the app for over 20 MINUTES and I’m not happy at all. People who order on the app shouldn’t have to wait no longer than 5 minutes. I will never come back again.
- STSylvia ThomasDec 19, 20251.0I don't know what's going on at this Sonic whenever I come they're never open I just came today December 19th they don't have a cook they may as well close down they never open for the early morning I don't know when they open but they never opened when I get off work from working overnight
- RBRomonia BarnesNov 11, 20254.0I did not like the kosher pickles
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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