Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 19625 Tomball Pkwy for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,378 reviews
5 stars
573
4 stars
292
3 stars
194
2 stars
90
1 star
229
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or incompetent service.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding orders.
Food Quality
Feedback on food quality was mixed, with some enjoying the food while others complained about cold or poorly prepared items.
Speed of Service
Numerous customers noted slow service times, particularly during busy periods, leading to frustration.
Customer Experience
Positive experiences were often tied to specific staff members, while negative experiences were linked to overall management and staff attitude.
- LMLe’Hyah ManuelDec 16, 20251.0Incompetent worker.
- SSshirlieNov 29, 20254.0Predictable quality of food. Good food, normally speedy service. One of my go tos
- MCMario CurryNov 18, 20255.0I highly recommend this Sonic! The manager Casey is very friendly and extremely efficient. When I had an issue with not receiving an item (it was Halloween and very busy), Casey handled my issue very quickly with a satisfying resolution. When I came back over two weeks later to pick up my item, Casey not only remembered me and my item, she had my item ready in almost no time, I highly recommend this Sonic over any others!
- RPRobert PressonOct 18, 20254.0Grabbing a bite to eat while making deliveries at Advanced express delivery, cypress tx. Call us.
- TSTracy SeimSep 28, 20255.0I drive past the Sonic on Jones Rd to go to the one at 249 and Cyoresswood. The food is always better. It’s worth the extra 5 minute drive. However, today the service was so exceptional that I decided to write a review. Andie is the girl who helped me today. She had such a great personality. Friendly, thorough, and even possesses a little enthusiasm. She provided the kind of service I haven’t seen in 20 years. Way to go, young lady. You made my day.