Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about cold items, old grease, and incorrect orders, though some customers enjoyed specific items like slushies and mozzarella sticks.
Management Issues
Several reviews highlighted issues with management, including staff training, handling of complaints, and overall organization.
Customer Experience
While some customers praised individual staff members for their friendliness, many expressed frustration with the overall experience, citing issues with communication and order accuracy.