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Sonic Drive-In

3.6
(843 reviews)
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Business Details

9221 West Road, Houston, TX
77064, United States
(281) 477-8338
http://www.sonicdrivein.com/locations/us/tx/houston/9221-west-road/store-3941
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9221 West Road for the ultimate SONIC experience!

Location

Sonic Drive-In
9221 West Road, Houston, TX
77064, United States

Hours

Reviews

3.6
843 reviews
5 stars
341
4 stars
181
3 stars
130
2 stars
55
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

There were numerous complaints about food being cold, undercooked, or not meeting expectations.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items.

Cleanliness and Maintenance

Several reviews mentioned the need for better maintenance of the location, including broken stalls and cleanliness issues.
  • MT
    Michele Thompson
    Feb 22, 2026
    5.0
    Fast & guy was very nice customer service 👍 I appreciate that
  • CW
    Cindi Willingham
    Jan 22, 2026
    5.0
    Service is always great at this location and food is prompt and hot. But they need a toaster lol
  • SE
    Sloan Essman
    Jan 17, 2026
    5.0
    Quick, accurate service with a smile. Ordered on the app.
  • CZ
    Charlie Zimmeth
    Jan 10, 2026
    5.0
    Undercooked French fries and rancid oil on the onion rings.
  • JW
    J Winzer
    Dec 28, 2025
    1.0
    Gave me a cold as burger! Cheese not even melted
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Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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