Sonic Drive-In

3.5
936 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1201 W. Sam Houston Parkway No for the ultimate SONIC experience!

Location

Sonic Drive-In
1201 W. Sam Houston Parkway No, Houston, TX
77043, United States

Hours

Reviews

3.5
936 reviews
5 stars
362
4 stars
203
3 stars
108
2 stars
65
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Food Quality

Numerous reviews indicated poor food quality, with complaints about cold, soggy, or incorrect items.

Staff Attitude

Several customers experienced rude or unhelpful staff, leading to negative interactions and dissatisfaction.

Cleanliness

The location was often described as dirty and poorly maintained, contributing to an unpleasant dining experience.

Mobile Ordering Issues

Many customers faced problems with the mobile ordering system, including long wait times and forgotten orders.
  • JD
    Jason Deveraux
    Dec 20, 2025
    5.0
    It was fine
  • MM
    Mary McKenzie
    Dec 19, 2025
    5.0
    A dine in Sonic and the food was delicious. I cant remember the last time I had eaten here but we'll be back!
  • SG
    Seth Gonzales
    Nov 23, 2025
    1.0
    Every time I go to this sonic and often I just order drinks. I have to wait 10 to 15 minutes for my order and they often come out wrong. And have even placed a mobile order for them to somehow forget about and had to call the store to remind them that we were outside waiting. This has been multiple times. Im tired of it, they need to get staff members that give a crap about what they do.
  • PP
    Pollie Pop (Southside Pollie)
    Nov 23, 2025
    4.0
    Hey they got a Dine in!
  • JG
    Jennifer Galvan
    Nov 18, 2025
    1.0
    Placed an online mobile order. And waited 30+ minutes for it to be ready? They completely forgot about my order. And the fries were cold and soggy by then. Didn’t even offer to make me new ones.