Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12710 Tomball Pkwy for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
1,345 reviews
5 stars
495
4 stars
232
3 stars
160
2 stars
99
1 star
359
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times for orders and unresponsive staff at the drive-thru.
Food Quality
Many reviews highlighted poor food quality, including items being burnt, improperly prepared, or not fresh.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Management Problems
Frequent mentions of poor management practices, including understaffing and lack of proper training for employees.
Inconsistent Availability
Customers noted that popular items, especially slushes, were often unavailable, leading to disappointment.
- JRJosie Rodriguez1 day ago1.0I’m doordashing Been out here for about 20 min no one here to help . Losing money smh employee in their car and store left alone unattended do better !!!
- RSRosendo SanchezDec 24, 20251.025 minutes for my order
- NMNefertiti MurilloDec 21, 20251.0Staff need to improve customer service skills, firt time and last one
- BRBrandon RobinsonOct 20, 20251.0We waited 20 minutes for someone to take our order. After 20 minutes no one took out order. This is the worst sonic I've ever been to.
- COClaudia OchoaOct 17, 20253.0I had order ahead of time had passed 10 minutes since the time that the app said it would be ready.i legit had to call and ask if they where open .because I saw them just standing around drinking their own drinks .and had us waiting for no reason. Since there waa no people.