Brand Certified
Sonic Drive-In
3.1(750 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
12710 Tomball Pkwy, Houston, TX
77086, United States
Certified by Sonic Drive-In • Feb 22, 2026
(281) 272-0643
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/tx/houston/12710-tomball-pkwy/store-5268
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12710 Tomball Pkwy for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.1
750 reviews
5 stars
264
4 stars
107
3 stars
84
2 stars
59
1 star
236
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 20-30 minutes.
Food Quality
Many reviews mentioned poor food quality, including undercooked items and food that tasted old or burnt.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers praising individual employees while others reported rude or unprofessional behavior.
Inventory Issues
Customers expressed frustration over items being out of stock, particularly slushes and ice cream.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty uniforms and unclean dining areas.
- SBStephanie B4 days ago2.0Unbelievably slow. Checked in on the appto pick up an order. App said approximately 12:02pm for pick up. SAT THERE FOR 30 MINUTES. Pressed the call button after about 20 minutes and NOBODY ANSWERED. Flagged someone down at 12:26, she asked name and said she'd bring it right out. Magically they had it out to me in a couple minutes. Saw three people that arrived AFTER me get their orders first. I was late to work because of y'all!!!!
- SSSean Smith5 days ago1.0Being able to check in by a stall # is POINTLESS here! Doesn’t matter if you’re ordering food or just a dang beverage they’ll have you waiting 10+ minutes. Everytime I come online to literally call the restaurant to make sure my order isn’t overlooked or forgotten.
- LJLucinda JonesFeb 18, 20265.0My oh my!!! The most flavorful Sonic I have ever eated at. Fresh. Crunchy. AMAZING
- AGAutumn GreenJan 31, 20261.0This is the worst Sonic ever. They take forever to bring out orders even if you placed them 30 minutes in advance. And then sometimes they forget items in your order. Then they said they’re out of all lemonade and slushes. Just the worst. -____- I feel bad for the young lady that had to check on my order.
- CRClaudia RamosJan 19, 20261.0I would always order from sonic but I had a bad experience a couple of months ago so I stop going. Today I did an online order for some tots. It took over 20 minutes and me moving stalls to get them to bring my order. When I got them they were under cooked ate a couple of them and then I took one out and it had green on it, I don’t know what it is but needless to say I just almost threw up. Never again.
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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