Brand Certified
Sonic Drive-In
3.1(1906 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
2720 Washington Ave, Houston, TX
77007, United States
Certified by Sonic Drive-In • Feb 22, 2026
(713) 861-6299
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/tx/houston/2720-washington-ave/store-6360
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2720 Washington Ave for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.1
1,906 reviews
5 stars
574
4 stars
318
3 stars
250
2 stars
158
1 star
606
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of accountability.
Order Accuracy
A significant number of customers reported incorrect orders, with many stating that their requests were not followed or items were missing.
Wait Times
Customers consistently complained about long wait times, both in the drive-thru and for mobile orders, often exceeding 30 minutes.
Food Quality
Several reviews mentioned issues with food quality, including cold items, overcooked food, and unsanitary conditions.
Management Issues
Many customers suggested that poor management and staffing issues contributed to the overall negative experience at this location.
- JBJason Boles2 days ago1.0Ordered a lot of food and then asked for ketchup when I paid. There was none in the bag. The young lady said I.l could use the drive through. I realized after she left it was full. So I pushed the button. She then made me wait until all my food was cold to bring the ketchup.
- JCJoshua Clarke2 days ago1.0What the hell is the owner doing with this location? Being located in a busy part the service is terrible, the food needs to be inspected. The workers have a bad attitude this place needs to either change management or shutdown.
- KMKayla M.5 days ago1.0Horrible/rude service. Half the stalls dont work.
- JGJasmin GutierrezFeb 22, 20261.0This is the worst sonic ever They’re serving size for their blizzards is horrible. They always undercut the portion size and then have an attitude along with it. Avoid this location by all means this is the worst place ever.
- AMAdrienne MontillaFeb 20, 20261.0Currently have a DoorDash driver there that has been waiting for 30 minutes for cheese sticks … No way to call the location
Brand Certified Facts from Sonic Drive-In
Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website