Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2720 Washington Ave for the ultimate SONIC experience!
Location
Hours
Reviews
3.1
1,922 reviews
5 stars
583
4 stars
320
3 stars
254
2 stars
160
1 star
605
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight consistently poor customer service, including rude staff, long wait times, and incorrect orders.
Food Safety
Several customers reported serious food safety issues, including foreign objects in food and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Cleanliness
The location received complaints about cleanliness, with reports of dirty facilities and unkempt dining areas.
Staff Attitude
Reviews indicate a lack of professionalism among staff, with reports of rude behavior and unmotivated employees.
- AMAdam Martinez3 days ago4.0I had a bacon cheeseburger. I enjoyed it. It came out fast when I thought the property was clean. Customer service is on point. I will return.
- DHDennis Hernandez4 days ago1.0I order food through doordash from this sonic. I order a chicken sandwich combo with a strawberry limeade. What a disappointment it was when I unwrapped my chicken sandwich. The chicken was burnt, and I mean burnt, I also asked light ice in my drink, it was loaded with ice, 4 zips and I was out of drink and had to buy a coke from a vending machine. I will NEVER order from this place again. My whatever happened to having a bit of pride on your food, restaurant, and service?
- SCSarah CarrJan 3, 20261.0I was charged twice, two different totals, for one small order. I would think twice about giving this location your credit card. Stick to cash and check your receipt and change.
- GGGriffin GoreDec 24, 20251.0This is the worst sonic I have ever been to. Consistently get orders wrong, and when they actually include the food, its only half the amount it should be. Service is terrible and rude employees that don't care. Would never go here again.
- JAJosh AshmoreDec 16, 20251.0The woman who took our order and gave us our food was very rude to us. She sounded miserable on the speaker and she never said a word to us when shoving the food at us, I nearly dropped my drink inside my car because of her. We were very surprised at her behavior because it’s never been quite this bad at this Sonic. I hope they do something soon to protect the brand image because wow! The pretzel was hard and cold and the Cherry Limeade tasted like all Sprite and no Cherry. Sad. Very sad.