Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4020 S. Sam Houston Pkwy East for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
900 reviews
5 stars
357
4 stars
200
3 stars
118
2 stars
66
1 star
159
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food quality, including spoiled items, overcooked fries, and incorrect orders.
Service Speed
Many reviews highlighted slow service, with long wait times reported at both the drive-thru and order stalls.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several customers expressed concerns about unsanitary conditions, including employees not wearing gloves and dirty drive-thru windows.
- SAScott Allinson2 days ago5.0We love this location the staff and manager are great we live close to here and have gone here since it opened year's ago and dont have anything bad to say keep up the great work
- HEHannah EDec 22, 20255.0The staff here are shockingly kind! I’ve never in my life been met with such consistently friendly staff at a fast food restaurant until me moved to the area. This sonic is now our go to when we need something quick!
- MMMeno MejoradoAug 29, 20251.0I ordered a strawberry cheesecake shake and the shake was spoiled. Disgusting and extremely disappointing. How can you serve your customers spoiled and rotten food.
- HCHinata ChronosAug 28, 20255.0Ive been coming to this sonic for years always nice and fast working!!
- RMRoxmary MendezAug 14, 20255.0Jerome is the sweetest person! He was so efficient with our order and very patient. He apologized for the “wait” which really was nothing, and that showed me just how high his expectations are for the customer service! Our order was perfect, will be coming back to this Sonic.