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Smashburger

4.2
(1373 reviews)

Business Details

174 Yale St., Houston, TX
77007, United States
(713) 568-4619
https://smashburger.com/locations/us/tx/houston/174-yale-st

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
174 Yale St., Houston, TX
77007, United States

Hours

Reviews

4.2
1,373 reviews
5 stars
853
4 stars
221
3 stars
111
2 stars
58
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and attentive service from staff members, particularly highlighting individuals like Dajha, Gabe, and Sonja.

Food Quality

The food received high marks for being delicious, fresh, and well-prepared, with many customers recommending specific items like burgers and shakes.

Cleanliness

The restaurant was frequently noted for its cleanliness and inviting atmosphere, contributing to a pleasant dining experience.

Fast Service

Many reviews mentioned the quick service, with customers appreciating the efficiency of the staff in handling orders.
  • MC
    Markain Chambers
    5 days ago
    5.0
    Dajha was awesome fast quick with my food patient with me while ordering as it was my first time I loved it and loved her service !!! 💙
  • ES
    Eric Sherrill
    6 days ago
    1.0
    This location is legitimately awful. They have to be getting negative reviews removed. I tried for the 3rd time. First two times I did pickup and the service was super slow. Staff was chatting with each other and joking about working. This time I tried to do delivery through their website as I had a coupon. This is how it went after I called because I had no food an hour after placing my order. The person answered and asked where I placed the order. I said online, "you'll have to call doordash". I didnt order through doordash I ordered through your website. I know how Olo works, you use doordash drivers but I do not reach out to them for support, I reach out to you. I explained this. I said I ordered through your website not through DoorDash. First time on hold. Another person picks up, "how how can I help you?". What's the name on the order? Where did you place it? Did the last lady tell you nothing? I repeated again. "So you ordered through DoorDash?" No! I ordered through your website! Second time hold. "What's the name on the order?" WHAT??? I said it again. "Oh I think your order was stolen" Second what??? I think I probably got asked where I placed the order and what my name was again. Third time on hold. "I can remake the order again and have this person who is here from DoorDash deliver it". What? How is that going to work??? I said I am in an apartment how would I know if they were here? "What kind of apartment is it?" WHAT?? I literally said "I don't even know how to answer that question." How would me answering help solve this issue. A big apartment? IDK! At this point I asked for a refund. We'll see if I get it. Some DoorDash driver called me and said "yeah they are very confused". They literally have no idea how their system works. And i'm still hungry :(
  • RF
    Ritchie Fernandez
    Feb 21, 2026
    5.0
    5 stars! Gabriel at the register was awesome. He helped customize my order and made sure I got exactly the right burger when there was confusion. Super friendly, fast service, and the smashburger hit the spot. Highly recommend this spot thanks to him!
  • CG
    Christopher Gayles
    Feb 9, 2026
    5.0
    The cashier was amazing and the food was delicious really love this location I always keep coming back.
  • RT
    Radiah TheCreator
    Feb 6, 2026
    5.0
    D’ajha is so sweet and was very professional! i’ll definitely come again to see her again . smash burger was great and amazing customer service 💛💛

Frequently Asked Questions About Smashburger

What types of food does Smashburger offer?

Smashburger offers smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, sides, and desserts made with fresh, premium ingredients.

What are the operating hours for Smashburger in Houston Heights?

Smashburger is open daily with hours from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

Brand Certified Facts from Smashburger

Smashburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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