Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
1,702 reviews
5 stars
1,147
4 stars
239
3 stars
121
2 stars
61
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, attentive, and helpful, with specific mentions of employees like Kyle, Qiana, and Clarissa providing excellent service.
Food Quality
While many customers praised the freshness and taste of the burgers and fries, there were also complaints about the quality of ingredients and issues with food preparation.
Cleanliness
Most reviews highlight the cleanliness of the restaurant, although a few customers noted instances of dirty conditions.
Atmosphere
The dining environment is generally described as pleasant and comfortable, with positive remarks about the patio and overall ambiance.
Order Issues
Some customers experienced problems with order accuracy and delays, particularly with online orders, indicating inconsistency in service.
- YCYvette Colbert4 days ago5.0I have to admit, I was having a challenging day and just needed a Smashburger. I went to order my favorite burger and candy cane shake for consolation, and my meal definitely did not disappoint. Dajha whipped up the best shake and Gabe cooked the mess out of that burger. Thank you guys for a great meal and atmosphere.
- KPkenyatta pratt6 days ago5.0First time eating at Smashburger and we enjoyed our meal. My wife had a burger which she thought was full of flavor and my server, Sonja, suggested the deluxe chicken smash and I am thankful that she did because it too was delicious and flavored well!! Definitely will come back and recommend!
- FCForte Practice Clipz6 days ago5.0My wife and I stopped by the Smashburger at the Heights location, and wow this place absolutely knocked it out of the park. From the moment we walked in, the staff made us feel genuinely welcomed, like we weren’t just customers but guests they were happy to serve. Every interaction was friendly, upbeat, and full of positive energy. Now let’s talk about the food… PERFECTION. The burgers were hot, juicy, and packed with flavor clearly made with care and pride. Each bite tasted fresh, well-seasoned, and downright addictive. The fries were crispy and golden, and everything came out fast without feeling rushed or sloppy. You can tell this team takes quality seriously. The atmosphere was clean, comfortable, and inviting perfect for a relaxed meal with someone you love. It was one of those experiences where the great service and amazing food come together and make you want to come back immediately. Huge shoutout to the Heights Smashburger staff for delivering an exceptional experience. This wasn’t just a meal it was a memory. We’ll 100% be back, and I’ll be recommending this location to everyone I know.
- DCDeltressa Coffey6 days ago5.0Excellent service from Sonja she’s the best . Always attentive to the customers needs very friendly and professional and caring. I highly recommend this location to come get one of the best smash burgers 🍔 ever. Dejah was also kind in assisting when asked as well and should be acknowledged as well but Sonja the best hands down
- TTTezlynn TillmonDec 30, 20255.0Employees were very welcoming and super chill! They even entertained my conversation about how I used to work at smash bike during my college days in Oklahoma. Would definitely come back here on the service and friendliness alone. A smash prize and the double bacon stack were just a bonus. Shout out to the cashier who checked me out Keiana. Sorry if I spelled it wrong.
Frequently Asked Questions About Smashburger
What types of food does Smashburger offer?
Smashburger offers smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, sides, and desserts made with fresh, premium ingredients.
What are the operating hours for Smashburger in Houston Heights?
Smashburger is open daily with hours from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Can I order food delivery from Smashburger?
Yes, Smashburger offers delivery service with hours generally from 10:00 AM to 9:00 PM on weekdays and Sundays and until 9:30 PM on Fridays and Saturdays. You can order via their delivery website.
Does Smashburger have a dine-in option?
Yes, Smashburger has seating available for dine-in customers, including outdoor seating, and welcomes families and children.
Are there any special features for accessibility at Smashburger?
Smashburger provides wheelchair accessible entrance, parking, seating, and restroom facilities.
Does Smashburger serve alcoholic beverages?
Smashburger serves alcohol including beer, but does not have a bar onsite or serve cocktails or wine.
What payment methods are accepted at Smashburger?
Smashburger accepts credit cards, debit cards, and mobile NFC payments; cash is not the only accepted form of payment.
How can I order Smashburger's menu for pickup or delivery?
You can order Smashburger's menu for pickup or delivery online via their official ordering and menu URLs or through their Smashburger app.
Are there any nearby places I can visit before or after dining at Smashburger?
Nearby you can visit Crumbl Cookies for baked treats or Lovett Dental for dental care. For a sweet dessert after your meal, Crumbl - Yale is also close by.
What other dining options are close to Smashburger in Houston Heights?
Close dining options include Wingstop for chicken wings, Jimmy John's for sandwiches, Salata for salads, Pi Pizza for pizza, Star Fish Houston for seafood, and Funky Chicken for chicken dishes.
Can I visit health and beauty services near Smashburger?
Yes, nearby you will find Citris Nails Spa for nail services, Great Clips for haircuts, Ideal Image Washington Heights for medical spa services, and Boardroom Styling Lounge for barber and beauty salon services.