Brand Certified
Smashburger
4.5(2018 reviews)
Certified by Smashburger • Mar 01, 2026
Business Details
1635 Eldridge Pkwy., Houston, TX
77077, United States
Certified by Smashburger • Mar 01, 2026
(281) 810-4071
Certified by Smashburger • Mar 01, 2026
https://smashburger.com/locations/us/tx/houston/1635-eldridge-pkwy
Certified by Smashburger • Mar 01, 2026
About
Certified by Smashburger • Mar 01, 2026
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Smashburger • Mar 01, 2026
Hours
Certified by Smashburger • Mar 01, 2026
Reviews
4.5
2,018 reviews
5 stars
1,564
4 stars
223
3 stars
84
2 stars
46
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Siham and Melissa received numerous praises for their exceptional customer service, with many customers highlighting their friendliness and attentiveness.
Food Quality
The food, particularly the burgers, received positive feedback for being delicious and well-prepared, although there were some mixed reviews regarding specific items.
Atmosphere
Customers appreciated the pleasant and welcoming atmosphere of the restaurant, contributing to a positive dining experience.
Staff Professionalism
While most staff were praised, there were a few reports of unprofessional behavior from some employees, indicating a need for improved training.
- HKHanna Klimitchek3 days ago5.0Siham is my favorite !! She always make's sure my food is PERFECT & has a smile on her face 24/7 ! she seriously makes any bad day, a good day! On eldridge & briar forest! THANK YOU SIHAM🫶🏻
- JNJulie Nguyen5 days ago5.0Omg, was not expecting to be blown away…but I stand corrected. The Double Truffle Burger and Smash Fries were DIVINE. Perfectly flavored, juicy, and savory. Love love love.
- JGJavier GONZALEZ6 days ago5.0Today I made a stop after work cause I was hungry and...when i saw Smashburger logo outside i turned it to the left and go there. I remember how good was eating there a few months ago so that's the stop that i need to. Customer service lady with beautiful blue or green eyes (i dont know his name) gave me a great attention. Food was amazing! And at the end the lady gave me some tickets for when I'll comeback, i could have some discounts...so what can i ask for more? It was an amazing experience...I hope to repeat again
- RRRachel RichardsonFeb 25, 20265.0I’m a regular, when I’m in the mood for burgers I visit my local Smashburger & they always get me right. Customer service A1 - courtesy of Siham (spell check) employee of the month!
- AJAbraham Pineda Jr.Feb 9, 20265.0Martin, the attending customer service representative, provided an excellent example of situational awareness during my visit. While browsing the menu, a middle aged woman who seemingly was in a rush exclaimed that she was ready and assumed that we weren’t. She attempted orchestrate her way over us in line, which was fine. But Martín demonstrated due diligence and asked us if were we ready, as he had observed the situation at hand and corresponded in the right manner. We let the woman in a rush go ahead anyway, but I was delighted to see Martin demonstrate awareness of his clients, situational awareness, and all of it at in a respectful manner. We were also greeting upon entering the establishment and as we exited. Martin is exemplary. Thank you Martin.
Brand Certified Facts from Smashburger
This information is certified by Smashburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: