Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Siham and Melissa received numerous praises for their exceptional customer service, with many customers highlighting their friendliness and attentiveness.
Food Quality
The food, particularly the burgers, received positive feedback for being delicious and well-prepared, although there were some mixed reviews regarding specific items.
Atmosphere
Customers appreciated the pleasant and welcoming atmosphere of the restaurant, contributing to a positive dining experience.
Staff Professionalism
While most staff were praised, there were a few reports of unprofessional behavior from some employees, indicating a need for improved training.
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Javier GONZALEZ
1 day ago
5.0
Today I made a stop after work cause I was hungry and...when i saw Smashburger logo outside i turned it to the left and go there. I remember how good was eating there a few months ago so that's the stop that i need to. Customer service lady with beautiful blue or green eyes (i dont know his name) gave me a great attention. Food was amazing! And at the end the lady gave me some tickets for when I'll comeback, i could have some discounts...so what can i ask for more? It was an amazing experience...I hope to repeat again
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Rachel Richardson
4 days ago
5.0
I’m a regular, when I’m in the mood for burgers I visit my local Smashburger & they always get me right. Customer service A1 - courtesy of Siham (spell check) employee of the month!
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Juan Gonzalez
6 days ago
5.0
Best place for burgers love it always good sides and drinks
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Terri Rodriguez
Feb 18, 2026
5.0
We were visiting from San Antonio and wanted to try something different than whataburger… hands down delicious!
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Mayo and Ace
Feb 8, 2026
5.0
Siham and Melissa are quick and snappy with there work there costumer service is top totch seeing siham is the highlight of my day!! Would recommend this spot specificity to get her service!