Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.7
804 reviews
5 stars
701
4 stars
45
3 stars
29
2 stars10
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Shawn received numerous accolades for his exceptional customer service, with many customers highlighting his friendliness and attentiveness.
Food Quality
Overall, the burgers were praised for being delicious and well-prepared, although some customers found them overly salty or not to their taste.
Cleanliness
The restaurant was frequently noted for its cleanliness, with many customers appreciating the tidy environment.
Atmosphere
While many enjoyed the atmosphere, some found it too loud and suggested improvements for acoustics.
Value for Money
Customers had mixed feelings about pricing, with some feeling the food was worth the cost, while others found it too expensive for the quality.
- AAArturo4 days ago5.0the food was good, Shawn was so helpful in helping me choose the right burger. This is my second time coming this week for lunch. Keep up the good work
- AMAlicia MusgroveNov 15, 20254.0Food was really good! Shawn was great with the service too!
- KDKiaramelice DiazNov 9, 20255.0Great first time here at this location and Maria was very welcoming and gave us great customer service. I really appreciate Maria. She made sure we had an amazing experience. The bathrooms were absolutely clean and fresh. Maria is amazing. Will definitely be back!
- JCjoseph carmineNov 6, 20251.0Dirty glass door dirty towels on floor stored items in lobby worst smash burger i have been in....In all fairness the manager a hispanic woman was working with diligence seems as she is short staffed...
- CFClorisa FranklinOct 24, 20255.0My service by Jacob, and Alex was Excellent, very polite very helpful ! My first time here the food was great. Customer service was excellent. The cook was very friendly as well. Hopefully they get promoted in the future Excellent people skills as a manager in fast food services. It’s nice to see people having good customer service! Keep up the great work! Renee
Frequently Asked Questions About Smashburger
What type of food does Smashburger specialize in?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger?
Smashburger is open daily from 10:30 AM to 10:00 PM for dine-in, with delivery available from 11:00 AM to 9:30 PM.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services.
Where is Smashburger located?
Smashburger is located at 5102 Richmond Avenue, Houston, TX 77056, USA.
Can I order Smashburger food through their app?
Yes, you can order from Smashburger using their app available on the Apple App Store or through their online ordering platform.
Does Smashburger have accessibility features?
Yes, Smashburger provides wheelchair accessible entrance, parking, seating, and restrooms, along with high chairs for children.
Is Smashburger family-friendly and suitable for children?
Yes, Smashburger welcomes families and children and offers a children's menu as well.
Are there any nearby beauty and spa services near Smashburger?
Yes, nearby beauty and spa options include DL Row, Benefit Brow Bar at Ulta, Ulta Beauty, The Grand Nails Of America, Amazing Lash Studio, and Nail Zone, which customers might visit before or after enjoying a meal at Smashburger.
What other dining options are close to Smashburger?
Nearby dining options include MOD Pizza, Honey Baked Ham, Subway, Twisted Grilled Cheese food truck, Chinese Cafe, Noodles and Company, and Dimassi's Mediterranean Buffet, offering a variety of cuisines to complement your visit to Smashburger.
Are there shopping and service facilities near Smashburger?
Yes, customers can visit nearby places such as Office Depot, Office Depot Print & Copy, T.J.Maxx, Aaron Brothers Art & Framing, Spec's Wines Spirits and Finer Foods, ScoNet computer repair, and various professional services for a full shopping and service experience around Smashburger.