Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in The Heights.
Many customers praised the attentive and friendly service from various servers, with specific mentions of staff members like Valeria, Bree, and Ryan.
Food Quality
While many reviews highlighted delicious steaks and well-prepared meals, there were significant complaints about undercooked chicken and tough steaks.
Atmosphere
The restaurant's atmosphere received mixed reviews; some enjoyed the vibrant setting while others found it cramped or poorly lit.
Customer Experience
Several customers reported poor experiences due to service issues, including long wait times and unresponsive staff, which negatively impacted their overall dining experience.
Event Hosting
The venue was noted for successfully hosting private events, with positive feedback on food and service during these occasions.
JM
Jay Moctezuma
Nov 14, 2025
5.0
Shaun Stewart or Sean Stewart has been the best manager and hostess I have gotten in the past 5. Years thank you to him for his understanding of my Cancer situation but still treating me the same thank you I will be back thanks to him I MEAN IT from the bottom of my heart
DL
Denise Leibson
Nov 11, 2025
5.0
This is my go to place every time I go to salt.Grass service is great and the food is just like I like it definitely always go back if you just want to Relax and have a quick meal.
RM
Rusty Mondelli
Nov 5, 2025
1.0
Terrible place...stay away...this place is a wreck. Disorganized...food was cold and tasted disqusting. Short on staff and they were mostly clueless...especially the hostess.
JP
Jack Van Pelt
Oct 31, 2025
5.0
Food was great my server Sofia was great took great care of me. the only thing is it is very dark in here. Over all this place is the best.
RG
Rita Garza
Oct 31, 2025
5.0
My business partner and I were looking for a quiet place for dinner and chose Saltgrass Steak House. It was a lovely evening and we wanted to sit outside. The back patio wasn't officially open but they sat us there anyway being very accommodating. Anthony was our waiter and he was amazing! He had the perfect blend of being attentive without being disruptive. Anthony has that special presence you recognize in young people when you know they will do something special with their life. His energy, positivity, and professionalism were noted and appreciated. I hope Saltgrass recognizes they have a budding superstar on their team. I hope to get Anthony again someday!
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations for your convenience.
What are the regular dining hours at Saltgrass Steak House?
Saltgrass Steak House is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.
Is delivery available at Saltgrass Steak House and what are the delivery hours?
Yes, Saltgrass Steak House offers delivery service daily from 11:00 AM to 9:00 PM.
Where can I order online for takeout or delivery from Saltgrass Steak House?
You can place your order online at https://www.saltgrass.com/location/saltgrass-houston-shepherd/.
Does Saltgrass Steak House have a Happy Hour and when is it?
Yes, Happy Hour is available Monday through Friday from 3:00 PM to 7:00 PM. It is closed on Saturdays and Sundays.
What types of payment are accepted at Saltgrass Steak House?
Saltgrass Steak House accepts American Express, Cash, Check, Discover, MasterCard, Traveler's Check, and Visa.
Are there any popular nearby places I can visit before or after dining at Saltgrass Steak House?
Yes, nearby you can visit Starbucks for coffee, Cadillac Bar Houston for drinks, and Pizzitola's BBQ if you're interested in exploring more dining options.
How can nearby places like the Soap Hand Car Wash and Circle K benefit customers visiting Saltgrass Steak House?
Customers visiting Saltgrass Steak House can get their car cleaned at Soap Hand Car Wash before dining and refuel or grab snacks at Circle K convenience store and gas station nearby.
Are there any nearby services such as legal or bonding services close to Saltgrass Steak House?
Yes, Access Bonding Service and A-1 Bonding are nearby for bonding services, and Bergquist Law Firm is available for legal assistance if needed.
Does Saltgrass Steak House offer options for families and children?
Yes, Saltgrass Steak House is family-friendly with a children's menu and accommodations such as high chairs and wheelchair accessible seating.