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Randalls

4.1
(1719 reviews)

Business Details

5219 FM 1960 W, Houston, TX
77069, United States
(281) 440-1402
https://local.randalls.com/tx/houston/5219-fm-1960-w.html

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopRandalls
Looking for a grocery store near you? Visit your local Randalls located at 5219 FM 1960 W, Houston, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Randalls pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Randalls deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Randalls near you today! Randalls is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Randalls app for Randalls for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (281) 440-1402. Stop by and see why our service, convenience, and fresh offerings will make Randalls your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Randalls
5219 FM 1960 W, Houston, TX
77069, United States

Hours

Reviews

4.1
1,719 reviews
5 stars
946
4 stars
379
3 stars
171
2 stars
80
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful management.

Product Quality

Customers frequently reported issues with expired or poor-quality products, particularly in produce and bakery items.

Pricing Concerns

Many customers found the prices to be high compared to competitors, leading to dissatisfaction with value for money.

Store Cleanliness

While some customers praised the cleanliness of the store, others reported unsanitary conditions, particularly in restrooms.

Mixed Experiences

Some customers enjoyed their shopping experience and appreciated the selection and convenience, but these positive experiences were overshadowed by negative feedback.
  • EC
    Ella Connor
    3 days ago
    1.0
    The deli chicken used to be excellent. I would drive past several Randall's just to come to this particular one. However, the last couple of times the deli chicken (Baked & Mango Habanero) has been very disappointing. I'm not sure what has changed.
  • RV
    Ruby Villa
    6 days ago
    1.0
    The woman working in the floral section on February 20th at 9am is rude and condescending. Needs to be taught a proper customer service skills. She seemed annoyed to be disturbed from her chatting with friends. Please review her.
  • CS
    Coleen Sharp
    Feb 9, 2026
    5.0
    Randalls is a smaller grocery store, but they have the friendliest employees and some amazing sales. I've had a great experience with pick up orders. The people that bring my groceries to my car are always so kind. It goes a long way in a time where customer service is often clearly lacking. I think the last woman that helped me was named Stella (I hope I got that right). She was so friendly, pleasant and helpful. She should get a raise.
  • EB
    Elijah Breeze
    Feb 7, 2026
    5.0
    This Starbucks has been the best I’ve been to on the north-side….I’m a regular who just gets the same coffee everyday and I’m uncertain how other Starbucks can’t get a simple coffee to taste off. However Angie has been a staple reason why I come to this Starbucks exclusively almost everyday, thanks to her crafty brewing skills as well as amazing communication skills. I believe her talents are a one of a kind and this Starbucks should be grateful to have her.
  • MS
    MARCIANO SILVA
    Jan 24, 2026
    1.0
    I moved to this area in 2018 and the Champions Forest Randall's is less than a mile from my home. It is convenient for sure when I do not want to drive further to another market. However, times have changed. This is no longer my first go to market anymore. I waited a long time to write this review. Over the years, I started to notice how Randall's is taking a downward spiral for both quality of food, pricing and store condition. Quality, there have been many instances when buying produce that items such as, tomatoes, avocado's, lettuce, fruits are old and too ripe to purchase. Even recently, the quality of the produce is very poor. Many other prepackaged items are expired and still remain on the shelf. The bread aisle constantly has expired bread. I've read so many post on Nextdoor of people complaining about the expired products. Pricing - Randall's is by far the most expensive grocery market in the area. I remember when moving here that some people compared it to the high end grocery store of SoCal, Gelson's where I would sometimes shop. There's no way Randall's reaches the level of a Gelson's. Heck Randall's cannot even reach the level of a Joe V's, Kroeger or HEB. The pricing is utterly ridiculous, for example - - two weeks ago, I wanted strawberries. Randall's had them for $9.99 a half container, whereas Joe V's had the same size container for $3.99. - Eggs - three weeks ago, I purchased the Lucern 60 count box for $9.99. This week due to the incoming storm, they were out of the 60, and had a 18 count Egglands brand for $7.99. How is this even possible that they can sell an 18 count for $8, but yet a 60 count for $2 more. - Old Spice Deodorant - I usually buy it at Walmart, but again, convenience of Randall's location. Same exact product is $11 at Randall's and $7 at Walmart. Also, I used to be able to buy freshly made banquettes from the bakery, however, over the past several months, each time I go in there always out or the ones there are expired. I asked the bakery they're always out and was told a certain customer always comes and buys them all up on a daily basis. Why would they allow this to occur. If this trend of pricing continues at Randall's they're going to price themselves out of business. Condition of store - I have complained to the store manager on more than one occasion that the condition of the men's restroom it worse than any restroom I've seen in any grocery store. I get that when one is grocery shopping, they're shopping and not there to use the RR, however, there are times when the need to use the RR is necessary. The men's RR is disgusting, gross and should not even be open to the public in this condition. Sit on a toilet and you have to be careful not to tip over. It's just disgusting. As of writing this review, I am now committed to stop shopping at this location until changes are made to improve items I've shared above. It's just not worth it to me anymore and the convenience does not outweigh the disappointments I noted.

Frequently Asked Questions About Randalls

Does Randalls accept SNAP EBT?

Yes, Randalls accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Randalls is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Randalls near me accept Apple Pay?

Yes, Randalls accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Randalls

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