Randalls

4.1
1678 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Randalls located at 5219 FM 1960 W, Houston, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Randalls pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Randalls deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Randalls near you today! Randalls is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Randalls app for Randalls for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (281) 440-1402. Stop by and see why our service, convenience, and fresh offerings will make Randalls your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Randalls
5219 FM 1960 W, Houston, TX
77069, United States

Hours

Reviews

4.1
1,678 reviews
5 stars
922
4 stars
374
3 stars
170
2 stars
79
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and discrimination, but also mentions of helpful and friendly employees.

Cleanliness

Many customers praised the store for being clean and well-organized, although some reported issues with product quality.

Pricing Issues

Customers expressed concerns about high prices and deceptive advertising related to sales and coupons, with some finding better deals elsewhere.

Product Quality

Several reviews highlighted issues with the quality of produce and other items, including complaints about rotten food and poor online order fulfillment.

Positive Shopping Experience

Despite some negative feedback, many customers enjoyed their shopping experience, citing good product selection and friendly service.
  • IW
    Ida Wanza
    4 days ago
    5.0
    Clean atmosphere for grocery shopping and bargains too.
  • TJ
    Thomas Hoffpauir Jr
    5 days ago
    4.0
    Long wait at pharmacy. Employee was very helpful when I did get service
  • AK
    Ashley King
    Nov 3, 2025
    1.0
    11/3/2025 approximately 345pm I was at the self check out and I was discriminated for no apparent reason by the young Caucasian girl with the straight light brown (goldish) hair. She looks about 16 and wears baggy jeans. I see her often because I’m there often but this particular day I needed help and she stood far away from me as if I was a GERM. She wouldn’t come near me so I could show her my concern and I’ve never been treated that way before in my life. Some advice would be if your that uncomfortable to converse with other races and cultures than find a new line of work. Nobody deserves to be treated how she made me feel today and all I was asking for was HELP. I will never step foot in that Randall’s again and I’ll make sure my family and friends don’t as well.
  • JI
    Just Ice
    Oct 31, 2025
    1.0
    Went to purchase a sale item and it wasn't showing up. Manger that was there was loud and rude, trying to brush me off -- giving me every excuse why the sale price wasn't valid. Once she realized I wasn't going to leave without purchasing the item she finally relented and decided to honor the digital coupon. This was an error on their system, so I wasn't the only customer that had difficulty getting the sale price. The other individual there just decided to walk away after the manager's lack of assistance and professionalism.
  • AA
    ABikerLife
    Oct 25, 2025
    1.0
    Absolutely horrible store.. Went in for a couple of items and ity was more than 15 minutes to get out of there.. was denied the sale price for my item because the "coupon did not show clipped" Manager Quali told me that I would have to go all the way home to get a print out . That lady is out of her mind.. I can't help you was the answer.. Lo and behold when I came home, the coupon had been clipped.. Safeway needs to shut this store down.. The customer service is terrible.. On top of that they are just plain dishonest..

Frequently Asked Questions About Randalls

Does Randalls accept SNAP EBT?

Yes, Randalls accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Randalls is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Randalls near me accept Apple Pay?

Yes, Randalls accepts Apple Pay and many other convenient payment methods!