Randalls

4.1
2894 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopRandalls
Looking for a grocery store near you? Visit your local Randalls located at 2225 Louisiana St, Houston, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Randalls pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Randalls deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Randalls near you today! Randalls is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Randalls app for Randalls for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (713) 331-1042. Stop by and see why our service, convenience, and fresh offerings will make Randalls your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Randalls
2225 Louisiana St, Houston, TX
77002, United States

Hours

Reviews

4.1
2,894 reviews
5 stars
1,475
4 stars
769
3 stars
349
2 stars
123
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly and helpful staff, others report rude or unprofessional behavior from certain employees.

Product Quality

Customers appreciate the quality of fresh produce and bakery items, but there are complaints about the freshness of some products, particularly in the produce section.

Store Cleanliness

The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.

Pricing

Many customers find prices to be higher than competitors, which affects their shopping decisions.

Convenience

The store's location and availability of services like curbside pickup are highlighted as major advantages.
  • BV
    brittany veasey
    3 days ago
    5.0
    Every time I go into Randall’s Tyniesha always has me the best customer service, she’s very polite, energetic, and eager to help. Thank you for always being kind and treating customers kindly.
  • MM
    marcedb
    4 days ago
    5.0
    Limpio, surtido, bien atendido, buenos precios.
  • SV
    Stephen Veal
    4 days ago
    1.0
    The people that work here are so rude...especially in the deli. I will never set foot in a Randalls grocery store again as I have higher standards.
  • TK
    The Keithius
    Jan 3, 2026
    4.0
    Chicken go hard 👌🏻👌🏻
  • BG
    Big Gravy
    Dec 15, 2025
    1.0
    Avoid if you are handicapped temporarily or permanentl. I would even say to avoid if you are able-bodied as well due to BELOW POOR CUSTOMER SERVICE! I made the unfortunate, & time wasting mistake of shopping (attempted to at least) here this morning. Being handicapped I entered the store and expected to see or find an electric handicapped scooter at the door for my use. Seeing none I used a shopping cart to aid me to the “customer service” lady (black w/green sweater) and asked if she could do me a favor. Before I could get the words out good she snapped back “ I’m with a customer right now can’t you see that?” I replied but I’m a customer too. She ignored me for 5 entire minutes before asking how can I help you. I told her that I was handicapped & needed a handicapped scooter. She said it was upstairs and expected me to take the elevator to get it. I asked if she could get it for me being I was in no condition to. So she calls for a guy named Carlos over the intercom. It took him 8 minutes to respond to her & bring the scooter to me. When I got on it I made it to the cheese section of the supermarket where it then died. I sat there about 10 minutes waiting for an employee to happen by when a black male employee stocker wearing a black sweater & pants sped by. I asked if he worked there (bc of lack of employee uniforms) and he said “No” and sped off. A second employee came by (female hispanic who honestly was the kindest, responsive, & nicest through the whole ordeal) whom I asked for help and she was kind enough to get me a shopping cart to prop myself on & lean walk my way back to the front. I asked if the guy who had just blew me off was an employee or not & she said yes he works here. I was appalled. Once I got there back at the front I saw the same dude signing papers at the customer service lane & tried asking him why did he lie to me & he raised his voice & said “What do you want???” In the angriest tone & volume. I told him I tried to get you to help me & you ignored me & lied to me about if you worked here. He stormed off and took the elevator upstairs. An assistant manager came by and an employee told me to talk to him (Hispanic male, bearded, short) Right off the R.I.P. he starts defending the store when I said they discriminate against black people and he never let me voice my complaint. Seeing he was incapable of resolving my issues (bc he couldn’t even stop talking to listen & hear me out fully) the Hispanic female employee who had assisted me earlier & Wittnessed the conversation, pointed me to the store manager instead (middle aged black male, with black vest & pants) He was much more calm than the ASM, & heard me out and asked who was the employee who lied to me & yelled at me. I pointed in the direction that he went and the ASM who I wasn’t talking to chimed in again to distract him from listening. At such point I told them that they are not ADA friendly as their scooters don’t work nor Are they readily available. Overall this store has a sad work ethos towards how they treat black customers like me. I witness & have experienced the black employees being curt, short, I’ll tempered, & barely want to help BLACK CUSTOMERS but cheerfully, gleefully, & be very chipper with non-black customer requests, & questions. I have spent THOUSANDS in this store over the few years but will take my business to the H-E-B on Washington Avenue from Now on. They have scooters at the ready in the entrance, cheaper prices, more parking, & GREAT CUSTOMER SERVICE regardless of your race.

Frequently Asked Questions About Randalls

Does Randalls accept SNAP EBT?

Yes, Randalls accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Randalls is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Randalls near me accept Apple Pay?

Yes, Randalls accepts Apple Pay and many other convenient payment methods!